Empire Buick GMC of White Plains - Service Center

Each time I visit to have my Encore service I enjoy the customer service, The environment, browsing around looking at other vehicles, and conversing with the staff. Kudos to the team. customer service, The environment, browsing around looking at other vehicles, and conversing with the staff. Kudos to the team. More

Excellent service! Stephan Soto was great & very accommodating while I waited for my car repair Stephan Soto was great & very accommodating while I waited for my car repair More

Always had positive experiences. Never had to bring car back due to sloppy service, very timely as well Never had to bring car back due to sloppy service, very timely as well More

Lydia at customer service does a great job. Explains everything and keeps you informed. Service was quick and professional. Explains everything and keeps you informed. Service was quick and professional. More

They are cooperative in scheduling. They explain any problems that may arise. Generally, all work is completed in a timely fashion. They explain any problems that may arise. Generally, all work is completed in a timely fashion. More

Took car right away and serviced at a reasonable time to complete oil change car left clean complete oil change car left clean More

Lydia Gutierrez was very helpful and efficient with doing her job. We have using this dealership for many years and have been very satisfied with their service. her job. We have using this dealership for many years and have been very satisfied with their service. More

Professional, hospitable excellent. Everything about GMC in White Plains this excellent their service manager Lydia. My sales rep Robert Acerbo. Both aretrue professionals Both are ver Everything about GMC in White Plains this excellent their service manager Lydia. My sales rep Robert Acerbo. Both aretrue professionals Both are very nice people More

Lydia Gutierrez is the best customer service representative in the land of automobiles. Her great knowledge of what a car requirements and needs are - helped us to determine what action was requ representative in the land of automobiles. Her great knowledge of what a car requirements and needs are - helped us to determine what action was required at the present time. We value her advice and good judgement. What a pleasure and enjoyable experience at each visit to this GMC/Buick Dealership. More

The service representative Lydia Gutierrez was excellent - 100% - However I think the service was overpriced - and particularly the parts costs involved - something that could make me consider going somew - 100% - However I think the service was overpriced - and particularly the parts costs involved - something that could make me consider going somewhere else next time More