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Empire Buick GMC of White Plains
White Plains, NY
640 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 640 reviews
July 04, 2019
Rude, terrible experience We have a leased vehicle which is less than a year old and when we informed WPBGMC that we had a problem, we found them to be unhelpful and rude (some We have a leased vehicle which is less than a year old and when we informed WPBGMC that we had a problem, we found them to be unhelpful and rude (someone hung up on my wife), They didn't adequately fix the problem (an overwhelming odor of gasoline) the FIRST time we brought it in and when we suggested a fix (a new AC filter), we were told no. Only after getting the manager involved (who subsequently left the dealership) and having to call and complain multiple times did they finally address the issue. Customer service was non existent. We were completely ignored on multiple occasions (e.g. I asked at least three times if they could also inspect the car while it was in the shop and they never did that). Our car was there for about a month. GMC's attempt to say 'I'm sorry' was a $100 service voucher! Why would I ever go back to them for service or to lease a car!? We were amazed at how terrible the experience was. More
by BuickLemon
Employees Worked With
White Plains Buick GMC
June 09, 2019
Pleasant experience The folks there were helpful and patient with my million questions. One person I found that went above and beyond was the director of finance Nicky Qu The folks there were helpful and patient with my million questions. One person I found that went above and beyond was the director of finance Nicky Qureshi. I'm not a numbers person and he was patient and understanding . More
by Bianca
Employees Worked With
White Plains Buick GMC
June 01, 2019
Best place good,helpful people. Finance Dir is amazing I hv been to this dealership couple of times and always got good deals. Nicky Qureshi thier Dir Of Finance is very helpful and experienced person. Hel I hv been to this dealership couple of times and always got good deals. Nicky Qureshi thier Dir Of Finance is very helpful and experienced person. Helped me in working it out in my budgets. More
by Akhan
Employees Worked With
White Plains Buick GMC
May 31, 2019
Very knowledgeable Finance Director Had a very good experience with Director of Finance, Nicky Qureshi. He knows his business and how to get a deal done for a customer. Very impressive, Had a very good experience with Director of Finance, Nicky Qureshi. He knows his business and how to get a deal done for a customer. Very impressive, Nicky! More
by ak47
Employees Worked With
Nicky Qureshi, White Plains Buick GMC
May 29, 2019
Great experience! Great experience buying a car at this dealership. Everyone was super friendly and I didn’t feel like I was getting hustled. The Finance guy, Nicky was Great experience buying a car at this dealership. Everyone was super friendly and I didn’t feel like I was getting hustled. The Finance guy, Nicky was especially great, getting me a great deal. He was friendly and knowledgeable... and very funny! I love my new car and the whole experience was fantastic. More
by Amy-S
Employees Worked With
Nicky Qureshi , White Plains Buick GMC
March 31, 2019
Great dealership Buick GMC of white plains is the best place to do business thanks to Ray Was excellent finance manager Nikki was great Everton McLeod and Ali was awes Buick GMC of white plains is the best place to do business thanks to Ray Was excellent finance manager Nikki was great Everton McLeod and Ali was awesome More
by Yuwa
Employees Worked With
White Plains Buick GMC
March 29, 2019
Service: Oil Change Thank you to GMC and big thanks to Benny S. for assisting in getting me a complimentary oil change and a FREE car wash. Customer service is always gre Thank you to GMC and big thanks to Benny S. for assisting in getting me a complimentary oil change and a FREE car wash. Customer service is always great at GMC of White Plains. More
by BornMaven
Employees Worked With
White Plains Buick GMC
March 15, 2019
Bait and switch Total losers...tried for a week to buy a truck and got nowhere...internet sales are a joke...they waited till I was approvedfor financing then tried t Total losers...tried for a week to buy a truck and got nowhere...internet sales are a joke...they waited till I was approvedfor financing then tried to switch me to another truck. I made at least 11 phone calls and no one would return my calls.. Not the used car manager or finance manager It must be mice to be so successful that you can trow away an eady sale Bunch of morons car salesmen are the xxxx of the earth Had to give them one star to submit this review but really it's a negative 5 Don't go anywhere near these idoits More
by Millwrightbill
Employees Worked With
Nick Harvey,antonioand a couple other losers, White Plains Buick GMC
February 27, 2019
Worst expirience This is the worst dealer to buy. After theu get your money they wont return calls for any isues you might have. Ive been trying to get money back fro This is the worst dealer to buy. After theu get your money they wont return calls for any isues you might have. Ive been trying to get money back from a warranty for the past 2 months and sent them all the documentation and there is always an issue. Will never buy another car from them! More
by Corillo
Employees Worked With
White Plains Buick GMC
January 15, 2019
Service. Don’t do it Waited all day for a part to come in was here yesterday paid for part and labor and was told to return this morning at 7:45am for part to be installed Waited all day for a part to come in was here yesterday paid for part and labor and was told to return this morning at 7:45am for part to be installed. Came as scheduled told part was t there and they would call me when it arrives. Called twice to no avail....called after 12. Last call was told at 1:15pm come in so we can put part in. I wonder what would have happened if I didn’t call them. Oh well I guess customers time doesn’t really matter. I learned a valuable lesson today. More
by Pauladowling
Employees Worked With
White Plains Buick GMC
