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Empire Buick GMC of White Plains

White Plains, NY

4.6
464 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 464 reviews

June 22, 2021

Third time leasing at this dealer. Very good customer service. Thank you! More

by Lisashenwick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
Jun 24, 2021 -

Empire Buick GMC of White Plains responded

Lisa, Thank you for taking the time to share this positive review! We are honored to have your confidence and loyalty, and are so glad that our team continues to provide you with the top-notch service that you deserve. Congratulations on your new vehicle- on behalf of the entire team! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance.

June 18, 2021

Excellent Service. Ryan got me in a beautiful 2018 Buick Encore in less than 24 hours. Mt expectations were exceeded. Thank you for the exceptional service! More

by adriannarogo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Horton
Jun 21, 2021 -

Empire Buick GMC of White Plains responded

Thank you so much for this excellent review. We thrilled that Ryan could get you into a great new vehicle, and make your overall buying experience smooth and efficient. It's a pleasure to hear of your satisfaction, and we can't wait for you to enjoy your new ride. Congratulations on your new 2018 Buick Encore!

June 17, 2021

Great experience here, purchasing my first car (used). Brandon Peres as well as the other sales staff were extremely friendly and helpful in answering all my questions and making it a super enjoyable and More

by connersexton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
Jun 21, 2021 -

Empire Buick GMC of White Plains responded

Conner, Congratulations on your first car! We are honored to have been able to assist you with this special purchase, and we are thrilled that Brandon could make your buying experience both smooth and enjoyable. We thank you for taking the time to leave him this kind review and recommendation. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 14, 2021

Brandon Pares was great! Sold me a beautiful new Buick Encore GX.This is my second purchase at Buick White Plains! Service with a smile and made me want to sing the old ad, “Wouldn’t you really rather hav More

by miasarx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton!, Scott McCaffrey, Brandon Pares
Jun 16, 2021 -

Empire Buick GMC of White Plains responded

Thank you Mia! We're happy to hear that Brandon made your car buying experience excellent, and made sure that you found a great new Encore GX. We appreciate your business and look forward to working with you again in the future.

June 12, 2021

Came in and bought a car that same day. Brandon really worked with us and got us the SUV we wanted. We are very happy!! More

by Christine.mazzella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
Jun 16, 2021 -

Empire Buick GMC of White Plains responded

Thanks Christine! We're happy to hear that you had a great experience with Brandon, and that he made sure you found the perfect SUV. We appreciate your business and hope to work with you again in the future.

June 04, 2021

An unfortunate experience. I am a business owner and White Plains resident. I prefer to spend my money with local businesses, especially when I'm a board member of the White Plains Rotary Club. A Cert More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Pares
Jun 08, 2021 -

Empire Buick GMC of White Plains responded

Hello Jason, I am sorry to hear that you were unhappy with the experience you had at our dealership, and apologize for any inconvenience or miscommunication that you encountered in the process. If you would like to further discuss your experience, please contact Scott McCaffrey at smccaffrey@eagny.com and he will be glad to address your concerns directly.

June 01, 2021

A great dealership, they will work with you and go above and beyond until they find the car that is the perfect fit for you, great pricing and great employees that make you feel extremely welcomed. More

by Franky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott McCaffrey
Jun 04, 2021 -

Empire Buick GMC of White Plains responded

Thank you, Franky! We're happy to hear that you had such a great experience with our team, and that all of your needs and expectations were met. We're glad you found the perfect car, and we hope you're enjoying it!

May 10, 2021

The service visit was fast and easy. I dropped the car off and they were done in an hour. Tires rotated and oil change completed. More

by frankjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Empire Buick GMC of White Plains responded

Thanks Frank! We're happy to hear that you had a great service experience, and that we were able to make sure your car was quickly and thoroughly taken care of. We appreciate your business and hope to work with you again in the future.

May 06, 2021

Just bought a beautiful new envision from the salesperson Ryan who was extremely professional and took the time to be thorough and explain everything with patience. I highly recommend you see him if you are More

by Anthony.tolisano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott McCaffrey, Jessica Tresselt, Robert Horton
May 11, 2021 -

Empire Buick GMC of White Plains responded

Congratulations on your new car, Anthony! It's great to hear that Ryan was so helpful and accommodating throughout your experience, and that he made sure you were well informed of your options. We appreciate your recommendation and look forward to working with you again in the future.

May 04, 2021

Spoke with Brandon on the phone who told me I qualified for the pull ahead program. Gave him my vin information and lease contract info. Made an appointment to meet with him after work. I arrived on time f More

by Unhappy Customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Pares
May 11, 2021 -

Empire Buick GMC of White Plains responded

Hello, I am sorry to hear about the experience you had with us, and for any miscommunication and frustration that resulted from your interactions with our staff. If you would like to further discuss your visit, please contact Scott McCaffrey at smccaffrey@eagny.com and he will be glad to address your concerns directly.

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