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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.6
464 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 464 reviews

October 05, 2024

The service department were knowledgeable and helpful in every way possible including explaining what issues my vehicle might have in the future if not taken care of promptly. At the end everything was reso More

by dsoto_mayor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex from the service Department
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Oct 07, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us this positive review! We are glad that our team got your automotive needs thoroughly resolved. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 04, 2024

Took 3 days and still haven't fixed the problem. my Yukon is still has that noise More

by LHS4445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Oct 09, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us feedback about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com to discuss this further.

October 04, 2024

Me ayudaron mucho para poder sacar el Carro, buen servicio. Estoy feliz ahora que me saqué el carro More

by Sonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Empire Buick GMC of White Plains responded

Sonia, Gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes y nos complace saber que nuestro equipo le haya brindado un servicio de primer nivel. Felicidades por su nuevo vehiculo!

October 04, 2024

Great customer service. .. answered all our questions....patient...finance helped us out with good terms More

by CUNNNGHM22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us! Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. Please do not hesitate to give us a cal if you ever have any further questions or concerns. Safe travels!

October 01, 2024

Drake did a great job getting me a yukon and I was happy with the More

by patrickoliverplunkett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drake Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Empire Buick GMC of White Plains responded

Patrick, Providing first class service is so important to us here at Empire Buick GMC of White Plains and we are glad that Drake's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he did a great job. Congratulations on your new GMC Yukon- behalf of the entire team!

September 30, 2024

The staffs were knowledgeable and helpful in every way possible including the salesperson sitting upfront in the showroom was very welcoming! Thank you Taj, Robert, and Ryan! More

by CLINGRRL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your 5-star rating! We are happy to hear that Taj, Robert, and Ryan could be of valuable assistance to you during your recent visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Take care!

September 29, 2024

White Plains Buick. I can always count on them to do the right thing.Get my car running and running correctly.I'm glad I deal with them.I hope they like me as much as I l More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, & Leddea 4stars both
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Sep 30, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us this positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team could consistently take great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels until we meet again!

September 29, 2024

They took the time to get the discounts that I received when I purchased the car from you but never knew how to retrieve them More

by HENRUHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Sep 30, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your 5-star rating! We are glad that our team took great care of you during your recent visit. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 27, 2024

I have been coming to this dealership for many years and always feel safe and confident about my car after the mechanics have taken care of it. I really trust them More

by macov55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I deal with and Lydia who is always pleasant and professional
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Sep 30, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your excellent review! It is an honor to have your confidence and loyalty, and we are so glad that our team consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 27, 2024

Service department helped me with my extended warranty. They made my experience easy and w appreciated it. More

by ANTLAPIETRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 30, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us. We are glad that our team got your automotive needs taken care of. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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