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Empire Buick GMC of White Plains
White Plains, NY
471 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 471 reviews
September 08, 2021
Brandon Pares was excellent with his customer care and service. He was highly efficient. He addressed all my questions and concerns. I highly recommend anyone buying or leasing a vehicle to see Brandon! H service. He was highly efficient. He addressed all my questions and concerns. I highly recommend anyone buying or leasing a vehicle to see Brandon! He expedited our time and provided quality care. More
by tprince
Employees Worked With
Brandon Pares
September 04, 2021
Brandon Pares’ personality/customer service has made this experience of buying my first car easy and comfortable. I would recommend him for everybody. Thank you so much! experience of buying my first car easy and comfortable. I would recommend him for everybody. Thank you so much! More
by MAlston91
Employees Worked With
Brandon Pares
August 30, 2021
Great customer service! Definitely will come back. The experience was quick and reassuring. If you want to feel comfortable and heard have a talk with Brandon Pares. experience was quick and reassuring. If you want to feel comfortable and heard have a talk with Brandon Pares. More
by Elizabeth G
Employees Worked With
Brandon Pares
August 30, 2021
This Buick car dealership was easy to find and accessible. The place is neat and spacious. The staffs are courteous and professional. They made the process seem less. accessible. The place is neat and spacious. The staffs are courteous and professional. They made the process seem less. More
by Sandy
Employees Worked With
Brandon Pares
August 24, 2021
The woman at the front desk, not sure of her name, was very pleasant and helpful. The oil change was done quickly and the waiting area was nice. The reason for the 4 stars and not 5 is because I was told very pleasant and helpful. The oil change was done quickly and the waiting area was nice. The reason for the 4 stars and not 5 is because I was told at check out that I would be charged a 3% fee for using a credit card. This was not disclosed in any of the Several Emails I received confirming the appointment. I would think about going elsewhere due to this policy. More
by Fitz
Employees Worked With
Female service employee
August 21, 2021
When I walked into Buick GMC on 8/14/21, I didn’t realize that I would be finally get to experience working with their Sales Representive, Ryan Nimmo. He assisted me in learning all about all of the featu that I would be finally get to experience working with their Sales Representive, Ryan Nimmo. He assisted me in learning all about all of the features of the Buick Encore which I had my “eye” on for a while. Although he is new to this dealership, Ryan showed his professionalism by explaining all of the features of this model. When he accompanied me on a “test” drive and explained further information, I knew this was the car for me. Ryan is very knowledgeable, very customer-service oriented and will go out of his way to get you the answer to question you may have. Ryan is a definite asset to the Empire Buick GMC Team. More
by amcerbone
Employees Worked With
August 18, 2021
Excellent customer service. Had a concern about my vehicle. Called Empire service department. Made an impromtu appointment and they handled my issue expediently. vehicle. Called Empire service department. Made an impromtu appointment and they handled my issue expediently. More
by Rctrek134
Employees Worked With
Kimberly Barrows- Service
August 10, 2021
I'm on my third vehicle from this dealership and Robert has been sales rep each time. The leasing process is stress-free thanks to a no-pressure sales staff. I travel to White Plains for service instead of has been sales rep each time. The leasing process is stress-free thanks to a no-pressure sales staff. I travel to White Plains for service instead of using my local dealership because of the superior customer service I receive in WP. The service dept. staff, especially Lydia, is always friendly and accommodating. I won't go anywhere else. More
by mgiacoppi
