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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.6
473 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 473 reviews

October 31, 2021

David Silva was an excellent salesman from beginning to the end. He got us the truck we wanted with all the bells and whistles! He worked extremely hard and went above and beyond to make this deal happen. More

by jeridette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Silva
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Nov 01, 2021 -

Empire Buick GMC of White Plains responded

Thank you so much for leaving David this wonderful review! We are so glad that he provided you with top-notch service and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of David and the entire team! We look forward to an opportunity to work with you again in the future!

October 22, 2021

Lydia always takes good care of me. Rapid service. The only thing I don't like is the 3 percent service fee on credit cards. More

by Bruceblonstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kendall
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Oct 22, 2021 -

Empire Buick GMC of White Plains responded

Hello, Thank you for taking the time to leave Lydia this wonderful review! We are so glad that she provided you with top-notch experience that you deserve! It is our pleasure to assist you in all your service needs. We do appreciate your feedback and very sorry to hear of your concern with the fee's. If you would like to further discuss your experience, please contact Pablo Freyre at pfreyre@eagny.com and he will be glad to address your concerns directly. Thank you.

October 21, 2021

Most Amazing car buying experience e...no stress and the best & most attentive staff ever! More

by Kim B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Rivera Sales Manager, Scott McCaffrey, Bill Kendall, Robert Horton
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Oct 21, 2021 -

Empire Buick GMC of White Plains responded

Kim, Thank you for your 5-star review! Providing a seamless and remarkable experience is so important to us, and we are delighted that our efforts could meet your satisfaction. We wish you congratulations on your new vehicle- on behalf of the entire team! Safe travels!

October 11, 2021

Very professional and friendly service reps. Quick service. Nice waiting area as well. Great atmosphere too! More

by Cinicoloar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lydia
Report | Print
Oct 11, 2021 -

Empire Buick GMC of White Plains responded

Thank you so much for your excellent review! Providing quality and efficient service is always our goal, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know if we may ever be of further service to you in the future.

October 11, 2021

Lydia Gutierrez was great! She helped me with discounts and warranties ! She was pleasant and knowledgeable ! More

by Joyfurt831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service, Lydia Gutierrez
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Oct 11, 2021 -

Empire Buick GMC of White Plains responded

We appreciate you taking the time to leave Lydia this wonderful review! We are so glad that she provided you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope that you continue to choose us for all of your future automotive needs!

October 09, 2021

Brandon provided me an excellent service. He was on point with all the details. Thank you. He really committed with the company that is really important More

by lacupula1@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
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Oct 11, 2021 -

Empire Buick GMC of White Plains responded

Thank you for leaving Brandon this 5-star review! We are so glad that he provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future. Safe travels!

October 08, 2021

Brandon was very responsive to my interest. He was diligent in his efforts to accommodate my taste and needs. He was respectful of my perspective and concerns and did not change his attitude when I di More

by Mnixmiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
Report | Print
Oct 11, 2021 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave Brandon this wonderful review! Providing top-notch service is always our goal, and we are glad that his efforts met your satisfaction. It is our pleasure to assist you in any way possible. If there is ever anything more that he and the team may help you with in the future, please do not hesitate to give us a call.

October 04, 2021

The people in your office we’re super nice. They answered all my questions and made it a good experience for me. More

by gaylelynette1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everton McLeod
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Oct 05, 2021 -

Empire Buick GMC of White Plains responded

Gayle, Thank you for taking the time to leave us this 5-sar review! We are delighted that we could provide you with the top-notch experience that you deserve! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 03, 2021

Very attentive & very informative. Will definitely recommend. Any questions and concerns he was able to answer. More

by Victoria197677.vgcc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2021 -

Empire Buick GMC of White Plains responded

Victoria, Thank you so much for your 5-star review and recommendation! Providing top-notch service is always our goal, and we are delighted that our efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 28, 2021

I bought a Buick Encore from Empire dealership White Plains. It was a very good experience with David Silva and financial manager. I appreciate your help!! Jessey Abraham More

by cd.jessygrace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Silva, Robert Horton
Report | Print
Sep 28, 2021 -

Empire Buick GMC of White Plains responded

Jessey, Thank you so much for your 5-star review! We are honored to have been of assistance to you with your special purchase and we are so glad that David and the team could provide you with a top-notch experience! We wish you the warmest congratulations on your new Buick Encore- on behalf of the entire team! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

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