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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.6
474 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 474 reviews

December 08, 2021

When ever you need to get service at this location, ask to speak with Lydia. She’s always helpful and honest. More

by dkurdys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydia , Jessica Tresselt, Bill Kendall, Robert Horton
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Dec 09, 2021 -

Empire Buick GMC of White Plains responded

Thank you for taking taking the time to leave Lydia this wonderful review! She will be honored to hear of your kind words and to know how confident you are in her efforts. Providing quality and efficient service is so important to us, and Lydia and the team will certainly continue to provide you with nothing less in the future. Safe travels!

December 03, 2021

Diego and the entire service department is exceptional. They listen to your complaints and address every issue. They make you feel like family. More

by Arthur Meyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Montesdedca
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Dec 03, 2021 -

Empire Buick GMC of White Plains responded

Arthur, Thank you for your 5-star rating! We are so glad Diego and the team consistently provide you and your vehicle with great care. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

Dec 03, 2021 -

Arthur Meyer responded

You are my dealer of choice rest assured when needed will reach out to service department for help And advice.

December 01, 2021

David Silva understood what we were looking for and he and the finance team worked together to deliver professionally and were super nice to work with. More

by mikedhav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Silva, Robert Horton
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Dec 01, 2021 -

Empire Buick GMC of White Plains responded

Mike, Thank you so much for your wonderful review! We are so glad that David and the team provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

December 01, 2021

The service was quick & efficient. I was assisted by Pablo Frayre. He was polite & friendly & more then willing to answer my questions. He explained upfront the time frame plus an additional time for a More

by janethenry3849
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 01, 2021 -

Empire Buick GMC of White Plains responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are so glad that Pablo's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service!

November 25, 2021

Kim was very helpful! She was patient and took the time to explain to me everything that needed to be done! More

by LMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
Nov 29, 2021 -

Empire Buick GMC of White Plains responded

Thank you so much for your wonderful review! Offering thorough and efficient service is so important to us, and we are so glad that Kim provided you with nothing less! It is our pleasure to serve you. We wish you the safest of travels, and we hope that you continue to choose us for all of your future automotive needs!

November 22, 2021

Brandon Pares was very knowledgeable helpful and friendly. He listened to our questions and answered with great knowledge of the Buick product. More

by Deirdre.dattoma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
Report | Print
Nov 23, 2021 -

Empire Buick GMC of White Plains responded

Thank you for sharing the positive experience you had with Brandon! We are so glad that he provided you with great care throughout your visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 15, 2021

Very pleased with the car and service.Wilson Perez was a great sales person and very nice to meet Truly a great experience More

by xxrob515xx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Perez
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Nov 15, 2021 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us this 5-star review! We are honored to have had the opportunity to work with you, and we are pleased that Wilson provided you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! We wish you the safest of travels until we meet again!

November 13, 2021

I worked with Brandon and Jeremy, an amazing experience and it’s a 10/10. More

by Pichardojoshua28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
Report | Print
Nov 15, 2021 -

Empire Buick GMC of White Plains responded

Thank you so much for your 5-star review! Providing a top-notch experience is so important to us, and we are so glad that Brandon's and Jeremy's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

November 10, 2021

Kimberly at the front desk was outstanding! My first visit there and she helped me through the process. The service is thorough and professional! What a tremendous difference from the dealer I used to More

by Andreamp206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly
Report | Print
Nov 10, 2021 -

Empire Buick GMC of White Plains responded

Thank you so much for your 5-star review! Providing thorough and efficient service is so important to us, and we are delighted that Kimberly's efforts met your satisfaction! It is our pleasure to serve you. We wish you safe travels, and we hope that you continue to choose us for all of your future automotive needs!

November 07, 2021

Jeremy Galan was my sales consultant and he was extremely helpful and courteous in guiding me through the sales process. I always felt he was being honest with me and having this trust was key for me in foll More

by rmiddleton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Galan
Report | Print
Nov 08, 2021 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave Jeremy this 5-star review! We are so glad that he provided you with great care and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future.

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