Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Empire Buick GMC of White Plains
White Plains, NY
475 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 475 reviews
November 01, 2022
We had the pleasure of dealing with Robert Acerbo when purchasing my GMC Terrain. Robert was a pleasure to deal with - knew his product - did his absolute Best to give us the Most for our money and good s purchasing my GMC Terrain. Robert was a pleasure to deal with - knew his product - did his absolute Best to give us the Most for our money and good sound advice. Robert took plenty of time to review and explain the features in the car - and was more than available to answer any and all questions. I would highly recommend Robert Acerbo if you are considering a new vehicle. He is knowledgeable and a pleasure - which is so appreciated when making such a substantial purchase. More
by Occhiconek
Employees Worked With
November 01, 2022
Very professional and they make it happen and make sure u leave very happy and don’t sell you dreams . The process was so easy and they even delivered the car to my house free of charge !! leave very happy and don’t sell you dreams . The process was so easy and they even delivered the car to my house free of charge !! More
by Firststartow
Employees Worked With
David Silva
October 10, 2022
Easy to make appointment however upon arriving, I had to wait almost 15 minutes to speak to a service coordinator. The car was in for an oil change and tire rotation. I waited for the service and was told a wait almost 15 minutes to speak to a service coordinator. The car was in for an oil change and tire rotation. I waited for the service and was told an hour. It was ready after an hour and 45 minutes which in my estimation was long. The dealership was clean and comfortable. More
by Laurelei56
Employees Worked With
Not sure of the name
September 29, 2022
David Silva helped as soon as we started looking. He was very helpful with his knowledgeability of the Terrain AT4. We thank you very much David. Sincer He was very helpful with his knowledgeability of the Terrain AT4. We thank you very much David. Sincerely Benny and Ana More
by kolonklan01
Employees Worked With
Mr.Mcload (sorry if spelled wrong) from finance, David Silva
September 28, 2022
I had a great experience with the sale man is very nice and kind and explained things very well with a tone voice , is patient with me I really like the service I been treated like a princess. Thank yo and kind and explained things very well with a tone voice , is patient with me I really like the service I been treated like a princess. Thank you, Robert bacerbo More
by Rose.K
September 23, 2022
Everyone was super friendly and helped my transaction go extremely smooth. This was my first experience with Empire and I would def recommend them. extremely smooth. This was my first experience with Empire and I would def recommend them. More
by Randy
August 23, 2022
First time at White Plains dealer for service and I was extremely satisfied when I left. Easily made a service appointment the night before via website and was at the dealership for less than 2 hrs while I extremely satisfied when I left. Easily made a service appointment the night before via website and was at the dealership for less than 2 hrs while I had a front grill replaced. All staff I interacted with were very nice including salesman in the show room, very nice waiting area with decent basic amenities. David satana at the service deskI’ll be back! David Santana at the service desk was a pleasure to work with. Tech, Edwin did a great job! More
by anthony.nisi18
Employees Worked With
Service coordinator David Santana & tech, Edwin were fantastic
August 16, 2022
I have been a customer with Empire Buick of White Plains for five years (Sales and Service of two consecutive Encores). The service team consistently provided fast, professional, and courteous service. Of w for five years (Sales and Service of two consecutive Encores). The service team consistently provided fast, professional, and courteous service. Of worth noting for service excellence is Lydia the Service Rep. More
by fgibrahim1
Employees Worked With
Lydia
