Empire Buick GMC of White Plains

Great service,very helpful, understanding Cares explains ,deals ,helps trustworthy Clean,good environment knowledgeable. Patience. explains ,deals ,helps trustworthy Clean,good environment knowledgeable. Patience. More

Service advisor Lydia was professional and explained services needed and listened to any concern I had services needed and listened to any concern I had More

I purchased a vehicle on Nov 18, 2022 out of urgent necessity. I looked at a dozen vehicles at several dealerships over the course of a few days. Austin Ward on Empire Buick/GMC of WP's sales team prov necessity. I looked at a dozen vehicles at several dealerships over the course of a few days. Austin Ward on Empire Buick/GMC of WP's sales team provided by far the most pleasant experience. Getting to the dealership, parking (which you might not believe was a huge problem at several others!), wait time for test drive, freedom to drive around, wait time during trade-in evaluation, in addition to the professionalism of Austin and the rest of the staff at Empire, made this stressful experience a breeze. When my husband test drove the car later that afternoon, he found the interaction to be just as professional and easy. Thank you so much for helping our family find the perfect car! More

Robert Acerbo was very knowledgeable, helpful and professional. He answered all my questions. It was a pleasure working with him. professional. He answered all my questions. It was a pleasure working with him. More

Literally one of my worst experience ever and I’m not rating this because I’m frustrated, it’s the truth. I’ll start by first when I signed the contract I was told I am leasing for 36 month, yet when I rating this because I’m frustrated, it’s the truth. I’ll start by first when I signed the contract I was told I am leasing for 36 month, yet when I leave the dealership, I double checked it showed it was for 39 month. 2 I just got out of warranty, “36”month, the screen of my car broke, and I was told it was it not covered “ although I have a bumper to bumper“ 3 they charge me $15 each month for getting bumper-to-bumper insurance, however when I went in today I was told the insurance is free and I asked why would you offer regular vs bumper to bumper, since it free, no answer I was given. Very untrustworthy More

I have always had a very positive experience with Empire Buick GMC. It’s always been a pleasure to work with David Silva and Lydia Gutierrez. Buick GMC. It’s always been a pleasure to work with David Silva and Lydia Gutierrez. More

We had the best experience leasing our latest vehicle through Empire Buick GMC. Our salesman, Ryan Nimmo was knowledgeable about all the vehicles and their options and very patiently answered all of our through Empire Buick GMC. Our salesman, Ryan Nimmo was knowledgeable about all the vehicles and their options and very patiently answered all of our questions. The Finance Manager, Rob Horton made signing the paperwork a breeze and we were on our way in our new car in no time. I highly recommend Empire Buick GMC! More

David Silva was great. He gave me a variety of options to choose from. Thanks. He gave me a variety of options to choose from. Thanks. More

Empire Buick if White Plaines was very professional, efficient and high quality from inventory that was available and the service. The sales person Ryan Nimmo in particular was extremely helpful. efficient and high quality from inventory that was available and the service. The sales person Ryan Nimmo in particular was extremely helpful. More

Easy, Fast, Efficient, Convenient and Out of the door. See you next time for service. See you next time for service. More