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Empire Buick GMC of White Plains
White Plains, NY
475 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 475 reviews
January 28, 2023
Clear and detailed communication. Prompt service. Easy to approach. From walking into the service department to driving from the lot it was a pleasant experience. Prompt service. Easy to approach. From walking into the service department to driving from the lot it was a pleasant experience. More
by wmg1
Employees Worked With
Lydia Gutierrez
January 13, 2023
Very accommodating. Very pleasant experience. Kind staff and expedient service. No gimmicks. 5 star service. Very pleasant experience. Kind staff and expedient service. No gimmicks. 5 star service. More
by streetdoc189
January 13, 2023
Very upset that I have not received my chip as I was promised with the purchase of my vehicle promised with the purchase of my vehicle More
by Anthony Morando
January 13, 2023
Buick GMC of White Plains has always been a fair dealership for me and my family. I am always treated with respect, and the dealers are plainly honest about what they have, what they can get, and th dealership for me and my family. I am always treated with respect, and the dealers are plainly honest about what they have, what they can get, and the pricing. They're very transparent in their dealings, and instead of staring at the back of their monitor as we're talking business, they're open and upfront and show you exactly what they're looking at. You can see inventory, interest rates, pricing, etc. all at the same time. I've been a customer for over 10 years now and I'll keep going back and dealing with the same salesperson time after time for as long as he's there. Rob Acerbo is the most attentive, honest dealer I've ever worked with. More
by dave.faust
January 13, 2023
Everyone was professional and courteous. I appreciate Lydia G. on how she was able to follow-up with me on my inquiries about parts & recalls. I appreciate Lydia G. on how she was able to follow-up with me on my inquiries about parts & recalls. More
by AH
Employees Worked With
Lydia G.
January 06, 2023
Ryan Nimmo is one the the best and nicest salesmen I’ve met.. I will definitely recommend my family and Friends. met.. I will definitely recommend my family and Friends. More
by mloconte1
January 05, 2023
David Silva is just wonderful. He's very kind and takes the utmost care to ensure satisfaction at every level. Very pleasant to work with. He's very kind and takes the utmost care to ensure satisfaction at every level. Very pleasant to work with. More
by Maria A.
Employees Worked With
David Silva
January 05, 2023
Lydia Gutierrez is the reason I continue taking both my vehicles for all my maintenance and service needs to GMC. She is an absolute joy to work with and always goes above and beyond to ensure satisfaction vehicles for all my maintenance and service needs to GMC. She is an absolute joy to work with and always goes above and beyond to ensure satisfaction at every level. She takes great pride in her role and is an asset that deserves to be praised and given a raise for how much she does for the dealership and customers. More
by Maria A.
Employees Worked With
Lydia Rodriguez
January 04, 2023
Excellent costumer service Austin Ward was entraining during a long process very doable .I would recommend him to my friends during a long process very doable .I would recommend him to my friends More
by nursecap45
Employees Worked With
Austin Ware, Scott McCaffrey, Jessica Tresselt, Robert Horton
January 03, 2023
David Silva, our sales person was so in tune with our needs wants and budget!!! Great experience with him. I didn’t care for the finance guy Robert at all. I felt he was self absorbed, rude and talked to needs wants and budget!!! Great experience with him. I didn’t care for the finance guy Robert at all. I felt he was self absorbed, rude and talked too much More
by Marylieu
Employees Worked With
Jessica Tresselt, David Silva, Robert Horton
