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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.6
475 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 475 reviews

July 11, 2024

Everything was taken care of smoothly and easily! Thank you very much, Lydia G! Her level of customer service was above and beyond! More

by DBENINATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
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Jul 12, 2024 -

Empire Buick GMC of White Plains responded

Providing quality and efficient service is so important to us, and we are glad that Lydia's efforts met your satisfaction. It is our pleasure to serve you an your automotive needs in any way possible. Thank you and safe travels!

July 11, 2024

Big thanks to David who answered every question I had and made the whole process of buying my car quick and easy. Will definitely be back when the time comes for a new car again!! More

by Taylor C
Recommend Dealer
Yes
Employees Worked With
David Silva
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Jul 12, 2024 -

Empire Buick GMC of White Plains responded

Taylor, Thank you for your wonderful review! We are so appreciative of the opportunity to work with you, and we are glad that David provided you with a smooth and efficient experience. Congratulations on your new vehicle! We wish you the safest of travels until we meet again!

July 11, 2024

This is our second time leasing with Robert. He is very professional. A pleasure to work with. More

by MFELICIES
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your 5-star rating! We are honored by your repeat business, and we are glad that Robert provided you with top-notch service. He will be delighted to hear of your kind words. On behalf of the entire team- we warmly congratulate you on your new vehicle!

July 11, 2024

It was ok a lot of stuff was forgetten I’ve been waiting for part for 4 months now 🤷🏿‍♂️ More

by R.STEWART5430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro villanue
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Jul 12, 2024 -

Empire Buick GMC of White Plains responded

Hello, Thank you for sharing your review with us and for bringing this to our attention. We have forwarded your comments to our management team. Please reach our to our Service Manager, Stephan Soto at (914) 368-2108 or at ssoto@eagny.com

July 11, 2024

I had a great experience working with Ryan Nimmo and all the employees at Empire Buick/GMC. We are very happy with our new (used) GMC Terrain. I went to many other dealers before coming here and wish I had More

by jennie.mcfarland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Empire Buick GMC of White Plains responded

Jennie, Thank you for sharing your positive experience with us! We are honored that you took the time to visit us, and we are so glad that Ryan and the team took great care of you. Your satisfaction means so much to us. We warmly congratulate you on your new GMC Terrain- on behalf of the entire team!

July 10, 2024

I am very pleased with the Service 🏬 Department and dedication of Lydia. Information is very clear and relavent to the needed repairs,etc More

by mlhalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia and a very nice gentleman Alejandro Villanue
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Jul 12, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your wonderful review! We are glad that Lydia provided you with thorough and efficient service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 05, 2024

It was a great process from start to finish. No games. I would go there again in the future and I would ask for Ryan Nimmo. I don't remember ever having such a smooth and seamless transaction. More

by cheryl39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adnan Muhammad was the reason I came to White Plains. He was wonderful over the phone.
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Jul 09, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us this amazing review! Providing a seamless and efficient experience is always our goal, and we are delighted that Ryan's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again. Take care!

July 05, 2024

Ryan was phenomenal! Best customer service! Exemplary from start to finish! Recommend to everyone! Bravo! More

by mariela130
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2024 -

Empire Buick GMC of White Plains responded

Mariela, Thank you for your positive review and recommendation! Providing 5-star service is so important to us, and we are glad that our efforts met your satisfaction. We wish you safe travels and we hope for an opportunity to work with you again!

July 05, 2024

employees were attentive professional and friendly. the facility is well ventilated and clean. the words thank you were used. that goes a long way when people are spending money More

by TANISHAMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us. It is always our goal to ensure our guests' experience is as smooth as possible, and we are glad that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

July 05, 2024

GMC white plains was Informative and low pressure. David was a pleasure to work with. More

by ewasserstein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva
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Jul 09, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! We are happy to hear that David provided you with a smooth and informative experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

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