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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.6
474 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 474 reviews

July 30, 2024

The staff was extremely helpful, they went out of their way to help me out when I had an issue. I definitely going back fir another vehicle. More

by davidroy824
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preet
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Jul 31, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us. We are happy to hear that our team took great care of you. Our guests' satisfaction is our utmost priority. We look forward to an opportunity to work with you again! Take care.

July 30, 2024

I came to this dealership starting from when my sister owned a Saturn. Then she bought an Encore. The salesmen here are very welcoming, accommodating and friendly. More

by maledizione55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Nimmo did my finance work
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Jul 31, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your kind review! We are pleased to hear that our team provided you and your sister with top-notch service. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

July 29, 2024

It is bad when the service desk does not have the proper information that is held be the finance office. It is embarrassing for the service department having to tell the customer they don’t have a contract More

by JIMBROWN708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lydia in service
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July 28, 2024

After a rough start, they went out of their way to fix the situation and to get me into the vehicle that I wanted More

by RJEFF195
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva, Peter Messina
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Jul 29, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your review! We are so glad that our team took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

July 28, 2024

They showed me a perfect pickup truck that I was seeking, they did everything to make the deal happen, they delivered just as they said they would. More

by concrete1984
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2024 -

Empire Buick GMC of White Plains responded

Congratulations on your new vehicle! Providing 5-star service is so important to us, and we are glad that our efforts met your satisfaction. Thank you for your wonderful review! We wish you the safest of travels until we meet again!

July 25, 2024

The service department was great. They took very good care of me and my car/ More

by MSPERA6474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Ward
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Jul 25, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! We are happy to hear that our team provided you with 5-star service! It is our pleasure to assist you in any way possible and we hope that you continue to choose us for all of your future automotive needs!

July 25, 2024

David worked hard to make us comfortable. He is clearly their best salesmen and knows how to make things work. More

by schunk.james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva
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Jul 25, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us. Our guests' satisfaction is our utmost priority, and we are glad that David took great care of you. He will be honored to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

July 25, 2024

Lift needed to perform 1st service wasn't available. Tonneau cover motor (not working) was informed of a recall on it, motor ordered, but is backordered without an in stock/delivery date. No work comple More

by Josephar
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jul 26, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your time and feedback. Our guests' satisfaction is our utmost priority here at Empire Buick GMC of White Plains, and we are disappointed to hear of your negative experience with our Service Department. We would like the opportunity to learn more about your review. Please contact our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com at your earliest convenience. Thank you!

July 25, 2024

They are all extremely friendly and knowledgeable. I highly recommend this dealership. Easy to get appointment! More

by beckerz1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
Report | Print
Jul 26, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your positive review and recommendation! We are happy to hear that our team was both kind and helpful throughout your visit. We hope that you continue to choose us for all of your future automotive needs! Safe travels.

July 23, 2024

ryan nimmo and Willie Rodriguez in finance along with adam smith all were great to deal with and made the experience so smooth all 3 went above and beyond to get me out the door with exactly what i wante More

by phoneguy925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Smith
Report | Print
Jul 23, 2024 -

Empire Buick GMC of White Plains responded

We greatly appreciate you for leaving Ryan, Willie and Adam this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were great to deal with. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Buick GMC of White Plains team!

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