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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.5
527 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 527 reviews

January 27, 2025

Easy experience . . finished when promised .. only problem remote on tv didn’t work to change Chanel but I can live with that More

by MYELOVET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair
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Jan 27, 2025 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to write this review. We are delighted to hear that we were able to provide with exceptional customer service, except for not being able to find the remote, we are sincerely sorry you experienced that. If there is anything else we can do to assist you, please give us a call at our dealership, we would be happy to help, Safe travels!

January 26, 2025

I cannot say enough great things about GMC of White Plains! From the moment I walked through their doors, I was treated with such kindness and honesty. Buying a car can often feel stressful, but their More

by Reneeashleynyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith drago
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Jan 27, 2025 -

Empire Buick GMC of White Plains responded

Reneea, We are thrilled to hear that we made the purchase of your new vehicle easy. We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Ryan and Keith are certainly a favorite around here, so it is no surprise that you had a great experience working with them. We look forward to seeing you in the future, Safe travels!

January 26, 2025

Great to work with Robert, made things easy. Very responsive and negotiated a fair deal. More

by richj_vogt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Empire Buick GMC of White Plains responded

Rich, Thanks for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back. Robert will be thrilled to hear your kind words as well. We look forward to seeing you in the future, Safe travels!

January 21, 2025

My Service was supposed to include a tire rotation which I paid and was not done. I have been satisfied with the service in the past. More

by snorunner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer Service was very good
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Jan 23, 2025 -

Empire Buick GMC of White Plains responded

We deeply regret that your expectations were not met and we do apologize for the lack of communication by our team. If you would like to discuss further. Please contact our Service Manager, Robert Teunisen at (914)368-2108 or Email: rteunisen@eagny.com, thank you and Safe travels!

January 19, 2025

They were very nice. They had the car ready out front when I got there . Very professional! More

by Allie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preet Devgun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Empire Buick GMC of White Plains responded

Allie, Thank you for your wonderful review! We are so glad that our team provided you with a 5-star experience. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

January 19, 2025

Clean, friendly, gives estimate of time service would take and they were accurate. Was able to make appointment at my convenience More

by MIRIAMBROgowsky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 20, 2025 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us this positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 18, 2025

Service was up to my usual expectations. Dealer kept me informed of status of party needed to resolve issue. More

by ROBIN752_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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Jan 20, 2025 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us! We are so glad that our team took great care of you and kept you well informed throughout your service visit. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 17, 2025

The dealer has a nice staff and great service. Nice waiting area with snacks and beverages. More

by 2nomei
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia gutierrez
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Jan 20, 2025 -

Empire Buick GMC of White Plains responded

Thank you for your kind review! We are glad that our team provided you with a top-notch experience. It is our pleasure to serve you and we hope to see you again the next time you are in need of automotive service.

January 16, 2025

Great communication. Worked out a deal to my liking. There was a bit of a misunderstanding once we came to an agreement but they honored the price they gave me and very c More

by ajf00529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drake Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Empire Buick GMC of White Plains responded

Thank you for your positive review! We are glad that our team took great care of you and made your experience with us an all-around success. Our guests' satisfaction is our utmost priority. Congratulations on your new vehicle!

January 16, 2025

Overall great experience. Was super easy to book an appointment online. My service advisor, Lydia Gutierrez, was friendly and very helpful, as usual. She did a great job co More

by WendyS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
Report | Print
Jan 16, 2025 -

Empire Buick GMC of White Plains responded

Wendy, Thank you for sharing your positive experience with us! We are glad that Lydia took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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