Empire Buick GMC of Long Island City - Service Center

I appreciate the help of Sally Perez she went above and beyond to give the help we needed and she knows what she’s doing thank you !!! beyond to give the help we needed and she knows what she’s doing thank you !!! More

Very good experience. Nice staff.. lot of luxury cars here with good price. Thanks for help Nice staff.. lot of luxury cars here with good price. Thanks for help More

The service department is simply amazing. Sally is the best there is. Very helpful, kind, thoughtful and caring. I highly recommend them. Sally is the best there is. Very helpful, kind, thoughtful and caring. I highly recommend them. More

My Service Advisor was Kathy Questell. Kathy is very knowledgeable. I know Kathy for a long time. She is happy and friendly. She went over everything with me before and after my car wa Kathy is very knowledgeable. I know Kathy for a long time. She is happy and friendly. She went over everything with me before and after my car was ready. I am very satisfied with the service. More

Very friendly and courteous service. Empire technician fully explained work that needed to be done and advisor Kathy kept me informed all the way through the process. Empire technician fully explained work that needed to be done and advisor Kathy kept me informed all the way through the process. More

Excellent service , well received with respect , great job with customers, wonderful with receiving the clients !!! job with customers, wonderful with receiving the clients !!! More

Always get great service here. They are so busy they do not have time to play games. So the service is ethical and reliable. Efficient and great customer care. Highly recommend. They are so busy they do not have time to play games. So the service is ethical and reliable. Efficient and great customer care. Highly recommend. More

I was completely satisfied with my service. Kathy Q was great from the beginning to the end of my visit, kept me posted throughout. Kathy Q was great from the beginning to the end of my visit, kept me posted throughout. More

I appreciated the speedy service most of all. My advisor Diamond was very courteous and professional. She was very quick accepting my car and called me as soon as my car was ready like she promis My advisor Diamond was very courteous and professional. She was very quick accepting my car and called me as soon as my car was ready like she promised. They did an excellent job diagnosing the problem with my car's a/c unit and it has been properly repaired. The service was GREAT! Thank You Empire GMC and their Service Department More

I have a GMC Acadia 2015 . I when for services at Empire my service advisor name is Kathy Q she’s was very professional she took care of my car and told me the time my car wi I when for services at Empire my service advisor name is Kathy Q she’s was very professional she took care of my car and told me the time my car will be ready . She knew her job . It’s nice to see customer service like that she was and point with everything. I left that place very satisfied as second time been there I will recommend any one to Empire GMC . Make shore you have Kathy Q at your service advisor. I feel so great Good job Kathy Q Thanks you . More