Empire Buick GMC of Long Island City - Service Center

Service was exceptional. Sam Rangel is an exceptional sales person. He put you at ease. Sam answered all our questions clearly. Sam Rangel is an exceptional sales person. He put you at ease. Sam answered all our questions clearly. More

Thank you to everyone from Empire Buick GMC and mostly Mr. Joshua Vargas for attending me and as he is the best at his job and is very talented for his work, for me the best worker in Empire Buick. Thank Mr. Joshua Vargas for attending me and as he is the best at his job and is very talented for his work, for me the best worker in Empire Buick. Thank you for everything and Happy New Years! More

Excellent service from the service advisor and service tech . Wish there were more like them . tech . Wish there were more like them . More

Excellent service and friendly staff. Kathy was very knowledgeable and explained the process very well. Will definitely continue to service my vehicle here. Kathy was very knowledgeable and explained the process very well. Will definitely continue to service my vehicle here. More

Sally was extremely friendly and helpful and made my process of waiting for my car enjoyable. She is an excellent worker and very customer oriented process of waiting for my car enjoyable. She is an excellent worker and very customer oriented More

Sally is really good at focusing on what customers need and require. I’m glad she is my customer service representative. She has the ability to understand and feel what we as customers are experie and require. I’m glad she is my customer service representative. She has the ability to understand and feel what we as customers are experiencing and does her best to meet our needs effectively. More

Mechanical explanations, service and knowledge was excellent. Sally’s communication and problem solving was great. Waiting in car to start the process was deplorable, 40 minutes past scheduled app excellent. Sally’s communication and problem solving was great. Waiting in car to start the process was deplorable, 40 minutes past scheduled appointment. More

Kathy was helpful and courteous. .Everyone in service center was awesome...Thanks for all your help...They got my Terrain in tip top shape... .Everyone in service center was awesome...Thanks for all your help...They got my Terrain in tip top shape... More

I recall the day I met Moni - he presented the facts and allowed me to make the decision. He is sincere in his business dealings. When I am in doubt whether it is to get a new car or service, I will reach o allowed me to make the decision. He is sincere in his business dealings. When I am in doubt whether it is to get a new car or service, I will reach out to him for guidance. Not the usual salesperson, he is a man of integrity. He treats people with respect and value their decisions. I have known him since 2003 and feel comfortable working with him with my selection. If I need another car, my first choice will be to go to Moni. The only issue is there is no replacement for the DTS so I am left with the 2011 DTS which I believe is the last in its era. More