Empire Buick GMC of Long Island City - Service Center

I am always satisfied with Empire's service department the staff is the best! Many thanks... the staff is the best! Many thanks... More

Excellent service! Sally does a thorough job in making sure everything is ok with my car. Sally does a thorough job in making sure everything is ok with my car. More

Excellent and fast service, I got my car inspected and fixed on the same day fixed on the same day More

Friendly and professional service department personnel. Everyone is super helpful and ensures that everything my vehicle needs is completed properly and quickly! Great service department all around! Everyone is super helpful and ensures that everything my vehicle needs is completed properly and quickly! Great service department all around! More

Amazing service. Made my life incredibly easy. Fast response time. Efficient and overall great experience. Made my life incredibly easy. Fast response time. Efficient and overall great experience. More

Ms Sally Perez has been nothing short of amazing. I have had my share of headaches with Empire Buick GMC and to be honest if it wasn't for her, I would have left. She is the reason I still consider g I have had my share of headaches with Empire Buick GMC and to be honest if it wasn't for her, I would have left. She is the reason I still consider going there. She has always been professional but most importantly human, understanding, empathetic, kind and true to her word. She was aware of my unhappiness with the sales department and she has gone above and beyond to make things right. She stays on top of everything and always in communication to keep you updated in a timely manner. She is more than reliable and represents the company very well. I sincerely wanted to thank her by writing this message has she deserves nothing less than to be appreciated and thanked for her customer service, hard work, professionalism and especially to me, her empathy and understanding and willingness to make things right. Thank you Ms Sally Perez More

Ms Sally Perez has been nothing short of amazing. I have had my share of headaches with Empire Buick GMC and to be honest if it wasn't for her, I would have left. She is the reason I still consider g I have had my share of headaches with Empire Buick GMC and to be honest if it wasn't for her, I would have left. She is the reason I still consider going there. She has always been professional but most importantly human, understanding, empathetic, kind and true to her word. She was aware of my unhappiness with the sales department and she has gone above and beyond to make things right. She stays on top of everything and always in communication to keep you updated in a timely manner. She is more than reliable and represents the company very well. I sincerely wanted to thank her by writing this message has she deserves nothing less than to be appreciated and thanked for her customer service, hard work, professionalism and especially to me, her empathy and understanding and willingness to make things right. Thank you Ms Sally Perez More

Sally Perez was amazing at handling my situation at hand. She resolved my problem hassle free. Truly appreciate her being my service advisor for the visit. She resolved my problem hassle free. Truly appreciate her being my service advisor for the visit. More

I had an outstanding experience very professional, thank you all very much! especially Kathy Buruyides & Dhamar Rodriquez! you all very much! especially Kathy Buruyides & Dhamar Rodriquez! More

Great staff, polite and very friendly and the waiting time was perfect great team awesome service. time was perfect great team awesome service. More