Empire Buick GMC of Long Island City

Edina Music gave me such a great experience! I came in just to look around and ended up driving off in a car thanks to her. She was super kind, knowledgeable, and made the whole process smooth a I came in just to look around and ended up driving off in a car thanks to her. She was super kind, knowledgeable, and made the whole process smooth and stress-free. She even helped with insurance and putting the plates on my car! The finance manager Anthony Hunter was quick and straightforward too. Highly recommend asking for Edina — you won’t regret it! More

I’m Haitian and I met a Jeff who is fluent in our native language he was very helpful and assisted my mother to understand everything Louis the used car manager was very flexible on the price and made us fo language he was very helpful and assisted my mother to understand everything Louis the used car manager was very flexible on the price and made us forever happy customers More

Jeff and Bryan was great gave us a the best deal ever Anthony the finance always treats us right they are great with us and always take care of us Anthony the finance always treats us right they are great with us and always take care of us More

Edina was fantastic to deal with. Made the entire process very simple from start to finish. Made the entire process very simple from start to finish. More

I got my first car from Jeff. During the sales process, he was polite and helpful, and we appreciated his support in making this purchase happen. However, I was told that a sec During the sales process, he was polite and helpful, and we appreciated his support in making this purchase happen. However, I was told that a second key would be ordered for the vehicle, and after following up, I found out it was never ordered. That was very disappointing, especially as a first-time buyer. I’m hoping the dealership will resolve this issue and honor what was promised. I would be happy to update this review once it’s taken care of. More

Extremely BAD experience No matter what the car had, they keep on telling story and end up by not coming to the phone - I had to go in person after almost 1 month to talk with the supervisor from the service keep on telling story and end up by not coming to the phone - I had to go in person after almost 1 month to talk with the supervisor from the service department Mr. Vincent and also, he said "will be ready tomorrow on a day after tomorrow "and end up to be another week. I had to make a big noise-they did not provide another car -NOTHING- Very unprofessional Who knows if I didn't make noise for how long they will keep my car-with the excuses that there are cars in service for almost 2 moths?! I'm paying my lease, and the car is warranty so -CHOOSE ANOTHER SERVICE DEALER More

Jeff was very helpful he is the best sales person understood the assignment and got it done ❤️❤️❤️ he made me very happy today with my new car understood the assignment and got it done ❤️❤️❤️ he made me very happy today with my new car More

Jeff is the greatest definitely go check him out for a deal great service the whole staff was great deal great service the whole staff was great More

The sales consultant (Juan Ceaca), He is a very competent person in his work. I felt satisfied with his work person in his work. I felt satisfied with his work More

Jeff is the greatest got us a great deal on the escalade and mike got us approved witch we thought was impossible they are the best and mike got us approved witch we thought was impossible they are the best More