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Empire Buick GMC of Long Island City

Long Island City, NY

Overview
Employees
Reviews
4.7
1,083 Reviews
Empire Buick GMC is the #1 Buick GMC dealer in New York! We are Google's #1 Top Rated Buick GMC Dealer in Queens! We look forward to assisting you with your next vehicle, and we're here for any GM repair or service!
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45-02 Northern Blvd

Long Island City, NY

11101

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Showing 1,083 reviews

November 24, 2025

I got my first Car from jeff he is the best help us in all types of ways to make the dream come true he was polite and patient go see him for a car More

by Blertihasani85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff c
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November 18, 2025

Extremely BAD experience No matter what the car had, they keep on telling story and end up by not coming to the phone - I had to go in person after almost 1 month to talk with the supervisor from the service More

by gcenuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent
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Nov 19, 2025 -

Empire Buick GMC of Long Island City responded

We’re sorry for the delays and lack of communication you experienced. This isn’t the service standard we aim for. We will share your review with our management team. Please contact our General Manaager, Charles Gaines, at 718-524-3127 or at cgaines@eagny.com directly so we can work towards a resolution.

November 05, 2025

Jeff was very helpful he is the best sales person understood the assignment and got it done ❤️❤️❤️ he made me very happy today with my new car More

by Nike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff c
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Nov 06, 2025 -

Empire Buick GMC of Long Island City responded

Thank you for leaving Jeff this wonderful review! We strive for 100% customer satisfaction, and we are glad that he took exceptional care of you. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

October 29, 2025

Jeff is the greatest definitely go check him out for a deal great service the whole staff was great More

by coach9159
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff cayot
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Oct 30, 2025 -

Empire Buick GMC of Long Island City responded

Thank you for your 5-star rating! Jeff will be honored to hear of your kind words and to know how confident you are in his efforts. We wish you safe travels and hope for an opportunity to work with you again!

September 25, 2025

The sales consultant (Juan Ceaca), He is a very competent person in his work. I felt satisfied with his work More

by Hampicamayoc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Ceaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

Empire Buick GMC of Long Island City responded

Hello, We are glad to hear Juan provided you with great service. We think that he is really great as well!

September 04, 2025

Jeff is the greatest got us a great deal on the escalade and mike got us approved witch we thought was impossible they are the best More

by Migmol516
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff c
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Sep 04, 2025 -

Empire Buick GMC of Long Island City responded

Hello, Congratulations on your new Escalade and glad to hear that Jeff and Mike was able to provide you top-notch customer service. Please let us know if there is anything else we can do to further assist you, we would love to help you.

August 22, 2025

Jeff and Mike were both great, made me feel very comfortable and helped me with decision making. Would highly recommend More

by Gabrieltelfer21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cayot
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Aug 22, 2025 -

Empire Buick GMC of Long Island City responded

Gabriel, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from Jeff and Mike! Thank you for your recommendation!

August 22, 2025

Empire Buick GMC of long island city provided great service and were extremely nice. Thank you More

by Johnblaze210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Buruyides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Mangro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dhamar Rodriguez
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Aug 23, 2025 -

Empire Buick GMC of Long Island City responded

John, Thank you for sharing this kind review with us. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your vehicle needs!

August 13, 2025

I had a very pleasant experience. They have amazing customer service.i will definitely recommend it. More

by Federico Collado
Recommend Dealer
Yes
Employees Worked With
Sally Perez
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Aug 14, 2025 -

Empire Buick GMC of Long Island City responded

Federico, On behalf of everyone here at- Empire Buick GMC of Long Island City, thank you for your recommendation and this 5-Star review! We are glad your needs were met and that our entire team was such a great help.

June 17, 2025

I just bought a Buick Encore GX with Edina Music and I am absolutely in love! She was patient and explained all of the details of each vehicle with me so I knew I was making the right choice. Would recommend More

by oliviaabayer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edina Music
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Empire Buick GMC of Long Island City responded

Olivia, Congratulations on your new Buick Encore GX and welcome to the- Empire Buick GMC of Long Island City Family. We are honored that you chose our dealership for this amazing car buying experience and Edina will be pleased to hear that you added her to your stellar review, thank you.

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