Emmons Autoplex
Webster, TX
Filter Reviews by Keyword
By Type
Showing 339 reviews
I saw a vehicle on line that I was interested in at Emmons Autoplex. So I drove over there. The only person who spoke to me was the receptionist. No one and I mean NO ONE other than the receptionist ha Emmons Autoplex. So I drove over there. The only person who spoke to me was the receptionist. No one and I mean NO ONE other than the receptionist had spoken to me. When I walked into Emmons, I got a lot of interesting looks but anyway….The receptionist who was professional and kind, asked for my TDL and phone number in the event that I wanted to go on a test drive. I gave it to her. Then she called a salesman to the front to assist me. He asked what vehicle I was interested in, I told him. He said that he would get the key and be right back. I took a seat in the waiting area. Approximately 15 minutes later, the salesman came and informed me that the vehicle was being detailed and wasn’t available to be shown. He also said that he would be giving me a call when it’s ready. I said okay and left. Waste of time. That must be some kinda detail job, because I’m still waiting on that call. But never mind. I didn’t care for the “energy” or lack there of, when I walked into that establishment. Lesson learned, do business where you’re appreciated. More
I am beyond happy with our experience here. Steven was amazing, very informative, walked us through each step and We were comfortable. This helped us trusted the process and the purchase. I wou Steven was amazing, very informative, walked us through each step and We were comfortable. This helped us trusted the process and the purchase. I would recommend Steven and the dealership as a whole. Go buy you a vehicle now. More
Purchasing a vehicle can be daunting experience with all the paperwork and understanding the verbiage and language that is used. At times, there may be gray areas that I didn’t quite understand. After the v the paperwork and understanding the verbiage and language that is used. At times, there may be gray areas that I didn’t quite understand. After the vehicle was purchased in a few questions came up Bonnie Maye made buying another vehicle from them in the near future without any hesitation. More
While visiting Texas, I came across a vehicle I wanted to buy from Emmons Autoplex in Webster, TX. With zero luck, I tried for two and a half days to get a salesperson to call me back. Choose wisely before s buy from Emmons Autoplex in Webster, TX. With zero luck, I tried for two and a half days to get a salesperson to call me back. Choose wisely before shopping here. That said, the ladies in Guest Relations were always polite and very quick to respond. It's not their fault salespeople don't call customers back. More
Purchasing a vehicle can be daunting System through all the paperwork and understanding the verbiage and language that is used. At times, there may be gray areas that I didn’t quite understand like in my c the paperwork and understanding the verbiage and language that is used. At times, there may be gray areas that I didn’t quite understand like in my case. After the vehicle was purchased in a few questions came up Emmons automotive had the option to choose character and integrity or be black-and-white and Lean in their benefit. Without any prompting Emmons automotive chose character and integrity, and this is why I will be buying another vehicle from them in the near future without any hesitation. I’m an appreciative of the Emmons family and those whom work with them at their family business. The Collins Family. More