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Emmons Autoplex

Webster, TX

4.4
362 Reviews

1423 FM 528

Webster, TX

77598

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Showing 362 reviews

August 29, 2025

Awesome service and tremendous vehicle quality and experience across the board. Blake was a super professional and thorough salesperson and we would deal with him and his team again! More

by neojoe2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Daigle, Gary Emmons
August 16, 2025

Amazing service and easy access for cars and amazing customer service from dealership highly recommended More

by Joserosales2431
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo, Darrell Daigle, Gary Emmons
August 13, 2025

Have bought 8 Vehicles from Emmons. Best Vehicle in the area to purchase. They make sure all their vehicles are clean and ready to go. Have never had an issue with their cars, after the More

by fshamburger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Verizzi in Sales, Darrell Daigle
August 07, 2025

I bought a pre-owned vehicle long distance and the entire process was totally enjoyable. The entire team that I worked with were very helpful and the purchase went off without a hitch. My sales rep, Kevin, More

by scox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Rep - Kevin, Darrell Daigle
July 14, 2025

Great selection of cars trucks and SUVs. Low pressure salespeople. Very nice showroom. Nice waiting area. Friendly people. More

by rccogburn1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Verrizi, Darrell Daigle, Gary Emmons
Jul 14, 2025 -

rccogburn1960 responded

My Salesman Steven Verrizi was great. Very knowledgeable and experienced in all phases.

July 13, 2025

Steven verizzi help me a lot and answer everything and help me on everything and give all the numbers More

by Pedroojeda395
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven verizzi, Darrell Daigle, Gary Emmons
May 31, 2025

I was impressed by the appearance and cleanliness of the building when I got there. Kevin, my salesman was very friendly and attentive .He was able to help me with every concern I had. He made my wife and I More

by elcamino577
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Daigle
May 29, 2025

Purchased truck Jan 2025 the first 2 days of having truck (used) experience mechanical issues contact Kevin (sales guy) took it back 2 weeks later another mechanical issue, truck locked up and didn't want to More

by eriksalazar2003
Recommend Dealer
No
Employees Worked With
Kevin, Darrell Daigle, Gary Emmons
May 23, 2025

The no haggle price is a misnomer. You will find in the "Dealer Notes" buried in the middle of the fine print that they add on almost $1,000 for anti-theft etching and Dealer Services. More

by Jeff H
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Kevin, Eric (Manager)
May 23, 2025 -

Emmons Autoplex responded

Jeff Huddleston - I understand that you and our dealership did not see eye to eye here, and that is okay. That said, I cannot wait for the day to come when businesses are able to leave reviews on customers. I would release the audio and video of your language and behavior here when you did not get your way. We are not your stereo-typical dealership and for you to compare us to one and make the claim our fees are of no value, shows just how much your review is written out of emotion instead of facts. Perhaps the businesses you are or have been affiliated with in sales operate in the manner in which you are suggesting, but not us. - Gary Emmons

May 23, 2025 -

Jeff H responded

Hi Gary, I appreciate your response. What you are missing from your audio and video is the chirping several of your employees in unison saying, “fees are on the web site.” That was not cool. Also, when I asked Kevin about fees, he said everyone does it. No, they don’t. Many just add it in the price and there you go. Your no haggle pricing is verifiably untrue when you add in after. That wasn’t the right response. I was in sales for years and I know the game. The actions of many of your employees that I witnessed and the many reviews I have seen indicate that you in fact have some stereotypical used care salespersons. This isn’t personal, it’s just business. I commend you for standing by your crew, but saying that I didn’t get my way is offensive. I would be happy to discuss things privately via phone, email, or in person. But I will not be taken advantage of and I will not be condescended to. Jeff

May 05, 2025

I was very pleased with the purchase of my vehicle and the service that I received from Kevin. He was very helpful and informative. More

by Mark Collins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin , Darrell Daigle, Gary Emmons
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