Emich Volkswagen - Service Center

Jared was very attentive and made my overall experience at Emich Volkswagen very amazing and stress free at Emich Volkswagen very amazing and stress free More

Milo was very helpful. He took time to explain everything I needed to have done without rushing. Thank you. He took time to explain everything I needed to have done without rushing. Thank you. More

Everyone is courteous and professional. The dealership is spotless and well run. The waiting area is clean and stocked with a nice assortment of beverages. The dealership is spotless and well run. The waiting area is clean and stocked with a nice assortment of beverages. More

Colt was great from start to finish and he kept updating me every day and if I needed any service again I would contact him again directly. me every day and if I needed any service again I would contact him again directly. More

The individual departments are competent in their own area, but internal communication could use some improvement. They addressed a recall in the inspection service and a month later we are still getting area, but internal communication could use some improvement. They addressed a recall in the inspection service and a month later we are still getting text, mail and email notifications about this same recall. They neglected to reset the service interval counter after the inspection, so that the car continued to say "PLEASE SCHEDULE AN INSPECTION SERVICE". We had to ask for that to be corrected four times. We left the car for four days to allow several services to be completed but the different departments didn't communicate with each other about who would do what when, so we got unclear and inaccurate information about when the car would be ready. To be fair, they did complete all tasks by Friday and the car looks and runs awesome. More

Great job by Jared. On time, only thing is they didn't wash my car. On time, only thing is they didn't wash my car. More

Gods among mere mortals. The best experience I have ever had in a service department. The best experience I have ever had in a service department. More

Easy to communicate with. They got the work done and even offered me a ride They got the work done and even offered me a ride More

I had a great experience! It was a quick and easy experience, I was able to drop off my car, connect with Milo and get my car serviced right away! It was a quick and easy experience, I was able to drop off my car, connect with Milo and get my car serviced right away! More

The service from Colt was great and the service from VW was great, too. Thank you, from VW was great, too. Thank you, More