Emich Volkswagen - Service Center

Three strikes and you're out I went to this dealership on Saturday to have my winter tires and rims installed. Whoever parked my car damaged the front end. The service writer said I went to this dealership on Saturday to have my winter tires and rims installed. Whoever parked my car damaged the front end. The service writer said the service manager would call me but I never received a call. I noticed the staff has completely turned over - I think the TDI cheating scandal has run this place ragged - I won't be back... More

Emich - Denvers Best Friendly staff with good pricing as well as quick service. Everyone in the service department was amazing and my car came back running in the most pri Friendly staff with good pricing as well as quick service. Everyone in the service department was amazing and my car came back running in the most prime condition. More

Great Service Colt was very professional in getting my car in for service, and making sure that it was completed on time. Colt called with an update during the time Colt was very professional in getting my car in for service, and making sure that it was completed on time. Colt called with an update during the time of service. More

Great team, great services! The respectful approach, professionalism, fastness of execution and the friendly attitude gave me a sense of peace and security in my long trip to Flo The respectful approach, professionalism, fastness of execution and the friendly attitude gave me a sense of peace and security in my long trip to Florida. Congratulation and Thank to the whole team! More

Incompetent Service Manager and inept service technicians. Car purchased at this dealership, service department is a ripoff. I recommend taking your car for repairs elsewhere. Willfully misdiagnosed my car, ch Car purchased at this dealership, service department is a ripoff. I recommend taking your car for repairs elsewhere. Willfully misdiagnosed my car, charged me for a service that had to be repeated after the real repair was fixed. Service manager, Todd Ellis, started yelling at me, completely unprofessional. Brought my car to reputable dealer, repaired the issue for 1/2 the cost. More

Great dealership Great service and great people,always! I've been working w/ Emich for over 6 years and will continue to do so. This is a very trustworthy group of p Great service and great people,always! I've been working w/ Emich for over 6 years and will continue to do so. This is a very trustworthy group of people. More

Excellent Customer Care I like the customer service we receive from John in Sales and Colt in service. They are great to work with and always keeps us informed with estimate I like the customer service we receive from John in Sales and Colt in service. They are great to work with and always keeps us informed with estimated times for our service needs. From Sales to Service, they were Great. More

EMICH VW is Outstanding! My service coordinator at EMICH VW was outstanding and his attention to detail, timely updates and full disclosure were outstanding. My VW needed som My service coordinator at EMICH VW was outstanding and his attention to detail, timely updates and full disclosure were outstanding. My VW needed some maintenance and repairs which were performed quickly, completely and were very reasonably priced. I cannot recommend EMICH any higher. Great people, great service and they genuinely care about the customer's experience. Robin Page More

Good place to work with This is a good dealer with good staff and products. I was an American car buyer until recently. The Denver Chevy dealer had good products but terrible This is a good dealer with good staff and products. I was an American car buyer until recently. The Denver Chevy dealer had good products but terrible, rude staff and culture. The Ford dealer had good culture and staff but junk products (my 2012 Focus SE was a joke). Now I have a 2013 GTI that I truly love - a very solid car. I have 3 sets of wheels for it that I rotate seasonally. I drive down the road believing I have the coolest ride backed by competent people - thank you Emich Volkswagen. More

Outstanding Staff! I have been to some horrible dealerships in my life, but Emich VW is different. I bought a new 2013 VW Passat from them last year. I think my salesp I have been to some horrible dealerships in my life, but Emich VW is different. I bought a new 2013 VW Passat from them last year. I think my salesperson was Mike(?) and I met Fred Emich while I was there. Both of these guys were very professional and really seemed to listen to what I was looking for. The finance guy was great as well. I was never pressured to buy something I didn't want. Since then, I have taken my car in for service several times. The car has been perfect, so only oil changes and checkups so far. I have dealt with Jered and Cole in service. Again, these guys are fantastic! They always explain everything and haven't tried to upsell me on anything. I wish the Ford dealer I take my truck to would be this good. If I didn't need the truck, I would go buy another VW from Emich. Yes, they are that good. Thanks! More