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Emich Volkswagen
Denver, CO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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The individual departments are competent in their own area, but internal communication could use some improvement. They addressed a recall in the inspection service and a month later we are still getting area, but internal communication could use some improvement. They addressed a recall in the inspection service and a month later we are still getting text, mail and email notifications about this same recall. They neglected to reset the service interval counter after the inspection, so that the car continued to say "PLEASE SCHEDULE AN INSPECTION SERVICE". We had to ask for that to be corrected four times. We left the car for four days to allow several services to be completed but the different departments didn't communicate with each other about who would do what when, so we got unclear and inaccurate information about when the car would be ready. To be fair, they did complete all tasks by Friday and the car looks and runs awesome. More
Everyone I interacted with was very kind, friendly, and helpful! It was a very pleasant experience. helpful! It was a very pleasant experience. More
Great job by Jared. On time, only thing is they didn't wash my car. On time, only thing is they didn't wash my car. More
Super easy process and wonderful service. Emich VW always takes care of their customers. Our entire family buys/ leases cars from Emich and will continue to! Emich VW always takes care of their customers. Our entire family buys/ leases cars from Emich and will continue to! More
Gods among mere mortals. The best experience I have ever had in a service department. The best experience I have ever had in a service department. More
I am so thankful for the team at Emich. Everyone and i seriously mean everyone, is kind, transparent, helpful. I will always come to emich. Doug solidified this for me! Everyone and i seriously mean everyone, is kind, transparent, helpful. I will always come to emich. Doug solidified this for me! More
The Sales person, Mike is amazing. So grateful for his patience and willingness to work around my insane schedule So grateful for his patience and willingness to work around my insane schedule More
Easy to communicate with. They got the work done and even offered me a ride They got the work done and even offered me a ride More
Emich genuinely takes time to ensure you feel comfortable and confident with the choices you make! and confident with the choices you make! More
Doug did a great job helping us compare rates. Made it easy to decide on what vehicle made sense for us. Made it easy to decide on what vehicle made sense for us. More