Emich Volkswagen

Abusing VW's CPO program Jules rushed me into buying a car that they didn't even pop the hood on. It was the middle of the day and the car was a 2017, so I guess I just assume Jules rushed me into buying a car that they didn't even pop the hood on. It was the middle of the day and the car was a 2017, so I guess I just assumed all the lights would work on a Certified vehicle. Had to bring the car back the day after purchase for service. Since then have had to replace cabin air filter due to horrendous smell within 2 weeks, and the keyfob battery died locking me out of the car. This dealer puts stupid Emich badges on the back of all these nice German cars, thus devaluing them. Stay away! More

Colt and Dieter are the consummate professionals whether conversing on the phone, virtually by computer as well as in person. Dieter follows up anytime I have questions about new models and plans and provid conversing on the phone, virtually by computer as well as in person. Dieter follows up anytime I have questions about new models and plans and provides consistantly demonstrated his intrinsic motivation to communicate his confidence in the VW brand. More

Had a great experience and Dieter was a pleasure to work with. Dieter was very knowledgable and knew everything about the VW Atlas Sport and we were in and out very fast. with. Dieter was very knowledgable and knew everything about the VW Atlas Sport and we were in and out very fast. More

My Service Manager Jared Beeman is great - he is conscious thorough and nice to work with. I recommend requesting him if you take your car to Emich. conscious thorough and nice to work with. I recommend requesting him if you take your car to Emich. More

Amazing!!! Great customer service, so helpful, and Zach made it beyond easy to buy a new car. Best customer service I’ve ever had in my life. Thank you again!! made it beyond easy to buy a new car. Best customer service I’ve ever had in my life. Thank you again!! More

Love the fact they sent video of what exactly my car needed. The service department did a great job and impressed of how quickly completed needed. The service department did a great job and impressed of how quickly completed More

They got all the work done on time, everything appears to be right first time and everyone I dealt with was Pleasant, friendly and helpful. be right first time and everyone I dealt with was Pleasant, friendly and helpful. More

Professional staff, thorough explanation of my service. Accommodated all of my requests and answered all of my questions. Milo provided service at the desk and Gus performed service in the garage with a 4 Accommodated all of my requests and answered all of my questions. Milo provided service at the desk and Gus performed service in the garage with a 4 minute walk thru video for me to review. More

Milo has always gone above and beyond to educate me on what my car needs without being pushy. He goes over everything in detail and let’s me know on what needs to be done more urgently and on what isn’t a what my car needs without being pushy. He goes over everything in detail and let’s me know on what needs to be done more urgently and on what isn’t as urgent. The video Gerardo provided me with was also extremely helpful. He explained the reason my tires were waring the way they were and on how to fix it. More

Emich did a great job doing my oil change. I really liked that they send me a video to show how things looked under the hood and how my tires were, and how the brake pads looked etc. The only negative liked that they send me a video to show how things looked under the hood and how my tires were, and how the brake pads looked etc. The only negative thing i have to say is i called to get an appointment to get my oil changed and i was told i didnt need one because either way if i walked in or had an appointment it would be first come first served. I got to the dealership at 11:40 AM, i watched 3 cars get taken in ahead of my vehicle (they arrived after me). My car was not ready until 1:45 PM. I waited 2 hours and 15 minutes to get an oil change. More