Emich Volkswagen

Extremely good customer service at Emich located on Santa Fe location. When we purchased our car our sales person was excellent and every time we come back the customer service continues. Fe location. When we purchased our car our sales person was excellent and every time we come back the customer service continues. More

Emigh VW service group are always there to answer questions and explain work done. I can wait in comfort or use their car or Uber home on them..thanks Emigh. All experiences have been positive for questions and explain work done. I can wait in comfort or use their car or Uber home on them..thanks Emigh. All experiences have been positive for the 5 years of Tiguan ownership! Diana G More

DO NOT BRING YOUR CAR HERE!!! YOU WILL BE SORRY! They had my car for a week and a half. Broke my windshield and now are telling me that they don't care and are not going to pay for it. Will not help at all my car for a week and a half. Broke my windshield and now are telling me that they don't care and are not going to pay for it. Will not help at all. They said unless they had proof that a technician did it deliberately it was my responsibility to pay for it.. I have never had anything like this happen before in my life. The floor manager was rude. The owner was condescending. Please do yourself a favor and do not let them touch your car!! More

Awesome experience, Dieter listens when most salespeople do not. Everyone at dealership helped us out and displayed superior professionalism and people skills. Especially Dieter !! Can't say enough about ho do not. Everyone at dealership helped us out and displayed superior professionalism and people skills. Especially Dieter !! Can't say enough about how easy he is to work with. More

Emich is our go to dealer. The service department is attentive and responsive to customer requests. Great loaners and representatives of VW brand. Service advisor Jared Is great, always communicates sta attentive and responsive to customer requests. Great loaners and representatives of VW brand. Service advisor Jared Is great, always communicates status, addresses any concerns and makes the experience positive. More

Rhiannon was great! She made it so easy! A shout out to Doug also...super nice! Would recommend Emich to others! This transaction was long distance with can be problematic...not with Rhiannon!! Doug also...super nice! Would recommend Emich to others! This transaction was long distance with can be problematic...not with Rhiannon!! More

Excellent service, however, they couldn't address two technical (specs) questions I inquired about. The waiting time was very comfortable. The place is meticulously clean. technical (specs) questions I inquired about. The waiting time was very comfortable. The place is meticulously clean. More

did all the work perfectly had a problem making new key and they went to great lengths to get the problem solved made several keys and had vw corporate involved. Best service I have received at a dealershi and they went to great lengths to get the problem solved made several keys and had vw corporate involved. Best service I have received at a dealership More

A “first class” dealership; from the receptionist to the extremely knowledgeable sales team, the finance manager, the sales management team and the quintessential service advisor. From start to finish ther extremely knowledgeable sales team, the finance manager, the sales management team and the quintessential service advisor. From start to finish there were only two goals; build a relationship and find the perfect vehicle. The Jetta R-Line is everything and more for all my needs. On top of all of the professionalism; the attention and sensitivity to the COVID 19 environment was always top of mind in every detail; face mask, sanitizing and general distancing were all a part of their work environment and culture. Highly recommend to anyone looking for a quality buying experience. More

Overall we had a great experience. Our salesman was knowledgeable, friendly, and helpful without ever seeming pushy. The pricing was fair from the get go, so negotiating and typical back and forth was knowledgeable, friendly, and helpful without ever seeming pushy. The pricing was fair from the get go, so negotiating and typical back and forth was minimal. More