Emich Mitsubishi Inc - Service Center

Emich Kia fixed my car, which is more than I can say for another Kia dealer that couldn’t figure out why it wasn’t starting. But it took almost two months to fix. another Kia dealer that couldn’t figure out why it wasn’t starting. But it took almost two months to fix. More

Their services department is very thorough and professional. They inspected the vehicle top to bottom and itemized all of the things the recommended we should fix. professional. They inspected the vehicle top to bottom and itemized all of the things the recommended we should fix. More

The service and staff at Emich is always great. Friendly staff and quality service of both our vehicles. Jenn is great as always! Friendly staff and quality service of both our vehicles. Jenn is great as always! More

They were very considerate of my time. They were very friendly and helpful and explained what they were doing. They were very friendly and helpful and explained what they were doing. More

I have no idea how long I had to wait for parts. I was told the 27th. They did not show up on the 27th. Nobody called to let me know when they were supposed to be coming. When they finally came, I h I was told the 27th. They did not show up on the 27th. Nobody called to let me know when they were supposed to be coming. When they finally came, I had to make an appointment online to drop it off- as if I hadn't waited long enough. I dropped my car off on a Wednesday, picked it up on Friday, and my AC had already stopped working by Saturday. Nice staff but needless to say I am not pleased with the service I have gotten so far. More

Very kind, respectful, professional staff. However, they didn't disclose the $175 diagnostic fee (which would not go towards any service done) when I scheduled appt, only mentioned it when I a However, they didn't disclose the $175 diagnostic fee (which would not go towards any service done) when I scheduled appt, only mentioned it when I asked what they wanted me to sign at the appt. Didn't call my Uber to work on time, which they offered and knew I would need ahead of time, which made me late to work. As far as the actual diagnostic service provided, I was highly unimpressed. They couldn't replicate the issue I came in for and didn't look into the relevant area (ignition) any further, instead doing a full workup on my tires, brakes, etc. Fortunately, since they couldn't replicate the issue they didn't end up charging me the diagnostic fee. To top it all off, my check engine light came on mere hours after my appt. Nothing was mentioned about my engine in the full report they gave. Overall, great staff but poor service practices. More

EMICH’s is efficient, trustworthy, and competent! It’s service at its best-love it! It’s service at its best-love it! More

Thev were very friendly and helpful. They explained the service that needed to be done and took good care of my vehicles needs. They explained the service that needed to be done and took good care of my vehicles needs. More

Fast, courteous service! Friendly staff! I always feel valued as a customer. Keep up the fantastic work! Friendly staff! I always feel valued as a customer. Keep up the fantastic work! More

Brought my car in with a flat tire and bad rim the attendant Bret Carter I believe told me he would have the car ready in a few days but it took over 5 days which was fine. But after I got the car bac attendant Bret Carter I believe told me he would have the car ready in a few days but it took over 5 days which was fine. But after I got the car back there was a giant crack in the windshield that wasn’t there when I dropped it off. When I pointed it out to the service team they said there’s nothing they can do and it’s not their faults it was a rock. I then asked for a quote to fix it and got nothing. Anyway I would never bring my car back here to get fixed again I would rather go to Peak Kia they seem more straightforward there on timelines and responsibilities of holding someone’s car. More