Emich Chevrolet - Service Center

Love Emich service department. One problem I had with this visit is that when I made the appointment, I was asked specifically what was wrong (crashed in tail light). I reported wh One problem I had with this visit is that when I made the appointment, I was asked specifically what was wrong (crashed in tail light). I reported which parts were broken and what side and the service rep was insistent on knowing all of this info when I made the appointment. When I arrived for my appointment, Joe asked if I had the parts ordered and if I reported what I needed. Obviously, I did inform the person. I did not tell the rep “go order the parts”. I believe that was why I was being quizzed on the problem. But the parts had to be ordered in, hence the appointment I made was only to confirm my reports and then to decide what I needed. Joe recognized this as inefficient, although we didn’t talk about it. No reason to. So, because of this, I had to make another appointment to get the work done. Just seemed quite inefficient to me and annoying a bit. If an assessment had to be done before any parts ordered, then the rep taking my appointment did not need to know so specifically what was wrong. More

After 10 hours and $400, they got diagnostics done, but, didn't FIX anything that they found. didn't FIX anything that they found. More

Service needs to be more commutive with customers . I had to call and ask about my truck I had to call and ask about my truck More

Work was done well. Communication should have been better but the car came back in great shape. Communication should have been better but the car came back in great shape. More

The service technician was knowledgable and friendly. He kept me inform during the service process. Emich is not the closest service center, but it is the only one to which we would entrust our Bolt. He kept me inform during the service process. Emich is not the closest service center, but it is the only one to which we would entrust our Bolt. More

Kade was very helpful and the service was performed as promised. Thank you very much for getting me in and out, ASAP! promised. Thank you very much for getting me in and out, ASAP! More

Service with Kade went smoothly and completely as requested. I continue to have confidence that my Malibu will have a long life ! requested. I continue to have confidence that my Malibu will have a long life ! More

Moisture in rear lens not taken care of, I was charged $699.00 for existing widow tint from factory. With excellent credit was financed at 8.99%. I call this mediocrity . $699.00 for existing widow tint from factory. With excellent credit was financed at 8.99%. I call this mediocrity . More

Don Mulhauser is the reason I keep coming to Emich for awesome service. He knows my Astro!!! awesome service. He knows my Astro!!! More

Everything went well with the servicing needs. I have somewhat of a concern about the way the invoice is defined. Like what G.O.G. actually is in the pricing breakdown. This should be explained a I have somewhat of a concern about the way the invoice is defined. Like what G.O.G. actually is in the pricing breakdown. This should be explained and known if this is possibly a shop supply fee within a shop supply fee. Seems like getting charged for something that should be included in the labor fee. Just my opinion. More