Emerson Toyota

Everyone there seemed friendly, but thats how they are trained to sell cars. After driving off the lot with a broken cd player and Mr. Allard putting off the fix until after the warranty (30 measly days) trained to sell cars. After driving off the lot with a broken cd player and Mr. Allard putting off the fix until after the warranty (30 measly days) expired, now 1 month past warranty expiration, I am finding myself with having to replace brakes, rotors, calipers, and I still have a broken cd player. They only detailed, cleaned, and put new tires on the car. They did not service, or replace ware items. Typically i would expect a dealership to fully service a vehicle prior to putting it back onto the lot. ( fluid changes, new rotors, pads and at least check the operation of the caliper-which two of mine are seized and now have to be replaced along with pads all around and new rotors.) Expect to drive off the lot and have to replace ware items. More

These guys are the best at what they do! I called Dan Caron based on a referral from my friend and was immediately given five star service. I was asking for a deal that even the big dealers were not too Caron based on a referral from my friend and was immediately given five star service. I was asking for a deal that even the big dealers were not too excited about and Dan didn't hesitate one bit. He went to work, called me back a few minutes later and said we had a done deal. He put me in touch with Paul Allard who was attentive, listened and did exactly what I asked and responded to me exactly as he had promised. They didn't have the color I wanted in stock so they are even absorbing the expense of going to trade the truck for the one I really want. I live in Saco and can assure you that if their service department is half as good as their sales department I will not be doing my service at Prime down the road, I will definitely be making the trek to Auburn for my routine maintenence. Thanks guys! I look forward to sending many referrals your way. More

The staff is friendly, and helpful. There is a good feeling within the dealership. Everything was done promptly and with close attention to detail. Great place to go. feeling within the dealership. Everything was done promptly and with close attention to detail. Great place to go. More

Got a great trade-in for my ll yr old camry. Dealer gave me a great price for new camry. Explained in detail and showed me the warranty, service dept., service program for my new vehicle. All employees wa me a great price for new camry. Explained in detail and showed me the warranty, service dept., service program for my new vehicle. All employees warm, helpful, and I feel totally at ease when returning for services. I would recommend Emerson Toyota to anyone interested in a Toyota. More

Mike was terrific. He made our transaction very smooth and easy.First price given was the last and best offer we could find anywhere. Thanks for the help! We love our new truck :-) and easy.First price given was the last and best offer we could find anywhere. Thanks for the help! We love our new truck :-) More

The service from eric was fantastic and very plesant. We were taking care of prompty, friendly, and well imformed. We had a good experience buying a car here and will return again for our future vehicles. were taking care of prompty, friendly, and well imformed. We had a good experience buying a car here and will return again for our future vehicles. More

Everyone was very friendly and I feel we are getting the best service, best price, and best deal possible for the car we got. I would continue to go back to Eric car after car.... the Tundra is coming next! best service, best price, and best deal possible for the car we got. I would continue to go back to Eric car after car.... the Tundra is coming next! :-) More

We received very quick response to our initial internet inquiry with good follow up as well. The sales rep, Ray Toutaine, was most helpful, knew his product very well, and answered all our questions. inquiry with good follow up as well. The sales rep, Ray Toutaine, was most helpful, knew his product very well, and answered all our questions. More

Emerson Toyota is a great dealership. I am treated first class all the way. Ray Toutain is exceptional in every way. The service desk personnel are attentive, accomodating and efficient. The courtesy van class all the way. Ray Toutain is exceptional in every way. The service desk personnel are attentive, accomodating and efficient. The courtesy van driver is friendly and service oriented. I would highly recommend this dealership. More

Ray and Bill were great to work with. I do not like pushy sales men and they were not like that at all. Ray did everything he could to get were I wanted to be in pricing. sales men and they were not like that at all. Ray did everything he could to get were I wanted to be in pricing. More