Elyria Hyundai

Temporary Tag Expired I leased a 2015 Elantra from this dealership in May 2015. They put on a temporary tag and was told when plates came in I would be notified, well no on I leased a 2015 Elantra from this dealership in May 2015. They put on a temporary tag and was told when plates came in I would be notified, well no one notified me, so since today was last day for tag to be valid I had no choice but to go over there. Incredible but the plates were NOT in!! I had no choice but to drive home with a dealer plate on my car! They are totally incompetent at that dealership! BTW I did want to complain about their arrogant finance manager but notice their staff gives names only and no pictures.....hmmmmm. More

deceptive advertising: $25 Visa card A $25 Visa gift card was offered in exchange for a Hyundai test drive. I spent over an hour test driving and learning about the Sonata. I didn't bu A $25 Visa gift card was offered in exchange for a Hyundai test drive. I spent over an hour test driving and learning about the Sonata. I didn't buy the car. Days later, after waiting the allotted timeframe, I didn't receive my $25 gift card. When I inquired about the card, calls went unanswered and emails not returned. I can't help but wonder if Elyria Hyundai cheats customers out of a $25 gift card, what might happen to a customer who buys a $25,000 car from them? More

I purchased a new Sonata in May 2013 and was very please with the whole experience. My sales associate, Karen Taylor was very prompt when I requested any additional information. She made sure I was very c with the whole experience. My sales associate, Karen Taylor was very prompt when I requested any additional information. She made sure I was very comfortable with the purchase of my new car. More

My experience with Elyria Hyundai, in Elyria Ohio, has far exceeded my expectations. I was greeted by Phil (the sales guy). A very knowledgeable, happy and patient man. With the help of Phil and Tom Chapl far exceeded my expectations. I was greeted by Phil (the sales guy). A very knowledgeable, happy and patient man. With the help of Phil and Tom Chaplin they made this an easy process for me. It's my first time buying a NEW car. I have been told about other people experiences with buying a car at other dealerships, and I was not at all looking forward to this process. In fact, it took me 2 years to set foot in the dealership. The whole process was so simple, all the way down to Michael (the finance guy). From the time I set foot in the dealership, until I was driving away with my new purchase, It only took a couple of hours. More

The best buyibng experience we have had for over 35 years of purchasing cars. Mr. Hamblen was very complete in presenting vehicles to include all options being explained completely. He took us on a test driv of purchasing cars. Mr. Hamblen was very complete in presenting vehicles to include all options being explained completely. He took us on a test drive and just let us do the talking. I thhink this shows he is a very good listener which is rare in car sales today. Getting to pricing was made very siimple as he was well prepared to make a very professional presentation which was very easy to understand. The finance manager, Mike, was very good and mad our visit to his office totally stress free.Thank you Mike! Elyria Hyundai, you are the best and THANK YOU LARRY!!! More

The staff at Elyria Hyundai gave me the best car buying experience ever! They took the time to help me find a car that is a perfect fit for me, the Elantra GT. I love the fuel efficiency, the sporty look experience ever! They took the time to help me find a car that is a perfect fit for me, the Elantra GT. I love the fuel efficiency, the sporty look, and all the toys! Karen did an excellent job helping me become aquatinted with all the car's features. She made the entire process of car buying enjoyable with her pleasant and friendly demeanor. Mike couldn't have made the financing any easier and Tom was there from start to finish ensuring all my questions were answered. I highly recommend Elyria Hyundai to anyone planning on purchasing their next car. Thank you, Karen, Mike, and Tom for all your help! - Sherry More

I had an extremely pleasant experience at Elyria Hyndai. I went there expecting the usual high pressure experience that I had encountered at previous dealerships. I was greeted immediately by Mr. Cuffaro, a I went there expecting the usual high pressure experience that I had encountered at previous dealerships. I was greeted immediately by Mr. Cuffaro, and made to feel at ease. He answered all of my questions diligently and in an efficient manner. Initially I went there feeling overwhelmed with all the sources of information on leasing and buying cars. I felt like I walked away with a great arrangement that totally met my needs. It was beyond my expectations! I feel totally comfortable recommending him for his service and the dealership for an efficacious deal. More

I was disillusioned from the poor customer service I had received from the car dealerships around my house, so I took a ride (20 minutes) to Elyria Hyundai and it was the best decision I ever made. I had th received from the car dealerships around my house, so I took a ride (20 minutes) to Elyria Hyundai and it was the best decision I ever made. I had the pleasure of meeting the greatest sales team ever. From Tom- the sales manager, to John- my sales consultant, and Mike- the finance guy, I was given the utmost respect and rewarded with an outstanding deal on a new car. They were friendly and courteous and no strong arm pressure from anyone. Just the nicest group of people I was lucky enough to meet.. I would highly recommend this dealership to anyone looking to purchase or lease a car. You have a customer for life. Thank you again for your professionalism and the great deal. I LOVE, LOVE, LOVE, MY NEW ELANTRA! More

Certainly one of the finest dealerships in the US for service and reliability. They stand behind their work and treat me with incredible respect during every visit. I bought my Azera here and have both service and reliability. They stand behind their work and treat me with incredible respect during every visit. I bought my Azera here and have both of my Hyundai vehicles serviced here. Thanks - keep up the fantastic work! More

Salesman we dealt with was very pushy and rude when we decided we were not sold on the car intended. Our salesman apparently only had commission on his mind. When we decided we didn't want to purchase th decided we were not sold on the car intended. Our salesman apparently only had commission on his mind. When we decided we didn't want to purchase the car, the salesman made rude comments, about our price range and what we was expecting to get for the price. I am here to tell you, a car will and can last if you take care of it and maintenance it routinely! When we test drove the vehicle the salesman went with us and instead of giving us information and detail about the car all he wanted to talk about was our personal information.( where we live? if we are married? what kind of jobs we had?) This dealership totally disgusted us and in return we will never buy a car from there! We have excellent credit and a good down payment. In reality, we could have purchased the car that day in cash, but with the rudeness we received we left dissatisfied customers! They lost our business with the way we were treated. Hope they don't do this to all there customers or there employees will be all looking for new jobs! Totally disgusted and have never been treated so poorly. More