Elmwood Chrysler Dodge Jeep Ram - Service Center

Douglas M Posted, 4 days ago I leased a 2020 Jeep Douglas M Posted, 4 days ago I leased a 2020 Jeep Wrangler 1st oil change it was grounding out and shorting. It was reprogramed and was ok for a Douglas M Posted, 4 days ago I leased a 2020 Jeep Wrangler 1st oil change it was grounding out and shorting. It was reprogramed and was ok for a bit. Around 16000 miles I started it the dash was dead. Ran fine. On my way home it violently started bucking, everything was flashing as I stopped at a light. The jeep pulled forward slammed itself in park. Dead, on a dark road. No hazard lights nothing. I was almost hit twice by pasing cars. I got out with a flash light to wave traffic from the jeep. I had it towed to Elmwood. Almost 2 weeks later... Ok so we replaced this, wasn't that. So we replaced those and still nothing so we replaced all we thought it could be. (It was test drove and didn't stall out yet). Poorest answer ever.. I feel so unsafe in this jeep, and they couldn't tell me what was wrong! I have had 6 jeeps and never felt so devalued as a customer when all that was proposed was to drop out of this lease and start new one which I couldn't afford, or see if it happens again? I used to love my jeep! Now it just give me anxiety and reminds me Jeep is just another corporate name. Your safety and concerns don't matter. Turns out Elmwood is just like every other dealership. THANKS More

Very friendly and courteous did an excellent job faster than I thought gave my vehicle back cleaner and better than it was when I brought it in than I thought gave my vehicle back cleaner and better than it was when I brought it in More

We were traveling in our 2008 Jeep Grand Cherokee from the Cape back home to Maryland. We called about a problem and Scott could not have been more courteous and professional. Our problems was resolved the Cape back home to Maryland. We called about a problem and Scott could not have been more courteous and professional. Our problems was resolved and we were back on the road in no time. I wish we lived closer to them because they earned our trust and future business. More

I have always been satisfied with both the sales and service departments. That’s why I am a repeat customer (3 Jeeps). Keep up the good work. service departments. That’s why I am a repeat customer (3 Jeeps). Keep up the good work. More

When having my vehicle serviced at elmwood Dodge I find scheduling my appointment is always easy to get an appointment that suits my busy work schedule and hectic life. I find they know my up coming servi scheduling my appointment is always easy to get an appointment that suits my busy work schedule and hectic life. I find they know my up coming service schedule which I find convenient. When servicing my wrangler I always wait at the dealership, besides the usual short wait the comfort of the waiting area is exceptional along with the service team. More

Very easy, in and out. Oil changed, fixed a leak in my tire and washed my truck. Great service and friendly personnel kept me in the loop on the status of my truck. tire and washed my truck. Great service and friendly personnel kept me in the loop on the status of my truck. More

I went in for a problem with my brakes I was told that I needed pads and rotors all the way around I had them do the job it came out great the car stops perfectly nice and smooth yes I would go back there a needed pads and rotors all the way around I had them do the job it came out great the car stops perfectly nice and smooth yes I would go back there again for anything that has to do with my Dodge Challenger of course More

This is one of the dealerships I’ve been working for so many years and they are one of the most professional and care about people I ever met Day to everything they can to keep the client happy many years and they are one of the most professional and care about people I ever met Day to everything they can to keep the client happy More

In the multi point inspection they told me everything was good I checked the air cleaner it was completely no good cabin air filter non good make me not happy with the Teck not shor about the safety of his good I checked the air cleaner it was completely no good cabin air filter non good make me not happy with the Teck not shor about the safety of his Evaluation More

Really great and fast service! Everyone is very friendly and helpful. Didn’t need an appointment for the oil change which was super convenient, they had my car ready to go within 30 minutes and included a c and helpful. Didn’t need an appointment for the oil change which was super convenient, they had my car ready to go within 30 minutes and included a car wash!! More