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Elmwood Chrysler Dodge Jeep Ram - Service Center

East Providence, RI

4.7
218 Reviews

218 Reviews of Elmwood Chrysler Dodge Jeep Ram - Service Center

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March 06, 2019

Great service from beginning to end I would highly recommend Elmwood service dept to everyone! Everyone was great and considerate of my time from the advisors to management! Thanks guys! More

by Ladyred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the recommendation! We're glad that our Service Department has earned five-stars from you. We appreciate your feedback, and we look forward to serving you again in the future.

February 27, 2019

Service and new purchase my experience has always been exemplary from the courteous service department to sales(Richard Miranda) , management (Mark Waters) and the extra atte More

by Sharyng14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Watters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Miranda, Noel Tavarez, Customer Service
Feb 27, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the kind words! It's great to know that you enjoyed your experience with our team. We were happy to provide five-star service. We look forward to your next visit.

January 25, 2019

Great customer service! I needed a vehicle serviced here and also purchased a challenger from here also and all the staff is very helpful, but someone really stuck out to me More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tatyana Muller
Jan 26, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

Kyle, thank you for the five-star review! We are so glad to hear that Tatyana and the team have earned your trust and business, and we hope to serve you again in the future!

January 13, 2019

Accident with ram c/v I was involved in an accident on December 16th 2018 the following day I contacted my dealership Elmwood Dodge salesperson Richard Miranda who in turn More

by Don V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Rose Eastbay Auto body, Richard Miranda
Jan 13, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

Hello Don, Sorry to hear about your accident. We are glad Richard could get you situated with everything you needed. We appreciate the excellent review. Let us know if there is any other assistance we may offer. Have a great day.

December 11, 2018

Always a great place to do business I have been buying vehicles here since 1997 (4). They treat you very well here, both sales and service. Very professional environment, honest and up More

by Glen H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Verdoia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Asermely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Ruggiero Jr., Dennis Freeman, Jared Murphy, Tatyana Muller
Dec 11, 2018 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review, Glen! We truly appreciate your business and loyalty and hope to see you again in the future!

November 26, 2018

Great follow up and follow thru Tom, Scott and especially Tatyana all worked 'together' (no need to repeat the story) returning my calls responsively and all made sure my minor fix t More

by Tony1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tatyana Muller
November 13, 2018

Great service Ive been a customer since 2009 and every time they all have been very nice, efficient and friendly. Especially Jim the service manager he goes above More

by Lynnb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Verdoia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Asermely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Tavarez, Tatyana Muller
Nov 14, 2018 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that you are a loyal customer and that our staff has always been friendly and efficient. It is especially great that Jim our Service Manager went above and beyond to make sure everything gets done right and in a timely manner. We hope that you will visit us again soon!

November 13, 2018

Great experience! Jose made car buying a really easy and great experience. He was patient, very informative, efficient, and gave great customer service. Would definitel More

by Melissac23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Duran
Nov 14, 2018 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you so much for the recommendation! It's great to know that Jose has earned five-stars from you. He was happy to help you, and we look forward to serving you again in the future.

October 25, 2018

Jeep Wrangler service Scott in Service was very helpful and accommodating managing the repairs of my daughter's Jeep Wrangler. He was responsive and professional and made t More

by John Hamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2018 -

Elmwood Chrysler Dodge Jeep Ram responded

Hello there, Thank you for the great review and for letting us know that Scott took such great care of you. We appreciate you for choosing us and we will be here for you anytime. Have a great day!

October 05, 2018

Service the way it should be. Mr. Verdoia and Mr. Jacob went above and beyond to get our truck back on the road with minimum hassle and as quickly as possible. More

by Netgeek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Verdoia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2018 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the five-star review! We are glad to hear that Scott and Jim helped resolve any troubles with your truck. Please let us know if we can do anything else for you!

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