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Elmwood Chrysler Dodge Jeep Ram - Service Center

East Providence, RI

4.6
213 Reviews

213 Reviews of Elmwood Chrysler Dodge Jeep Ram - Service Center

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August 26, 2019

Oil change and tire repair Called in a few days before to make an appointment for an oil change and repair on one of the tires, just to be sure to be in and out quickly. The lad More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tatyana Muller
Aug 26, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

On behalf us all of us, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience. We will be sharing your feedback amongst our team. Please come visit us again soon!

July 24, 2019

Efficient and responsive I had an issue that needed analysis and service offered options and explained most effective way to address the issue. Timely service and comfortable More

by Doug L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Tavarez, Jessica Vincent
Jul 25, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for sharing your five-star experience with us, Doug! We are happy to hear that you had exemplary service at all turns. If we can do anything else for you, please be sure to let us know.

July 23, 2019

services I am happy with the service done to my 2012 jeep grand cheroke to fix some problem with the ac and RI inspection certificate that as expired More

by jzuluaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

Hi there, thank you for the great review! We are happy to have helped you with your Jeep! It was a pleasure working with you. We hope to see you again!

July 13, 2019

Darlene in service. Recall and oil change. Darlene in service needs a raise!!!! I brought our daughter’s car in for service and she was so positive, helpful, and honest. She even gave us inform More

by Drolet’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlen (in service. She is the reason we purchased a new van and bring all of our cars to be serviced. She is always pleasant and honest. She needs a raise.
Jul 13, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

You're so welcome! Darlene is a valued member of our team and we are excited to pass along your compliments to her. If we can be of further service, please be sure to let us know.

July 12, 2019

Great Service Brought my 2019 RAM in for 3 recalls and an oil change. Easy in and out with all work performed in a timely manner. I live in a very dusty area so my More

by tacoma96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

We realize that efficiency is the key to our guests' satisfaction. Thank you for the recognition. We appreciate you letting us resolve your recall issues. Have a nice evening and visit again soon.

June 19, 2019

Quick and courteous service! At Elmwood Dodge, It was very easy to schedule an appointment one week in advance for Radiator Flush service. They got me in and out within 1.5 hours More

by jcar6988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the great feedback! We are pleased to hear that you were taken care of in a timely manner. If we can assist you again, please come back at any time.

June 12, 2019

Service of 2013 RAM Outdoorsman This 2013 RAM gave me a great run, many thanks to the service department for keeping it running great. Jimmy and Tee did a great job with service and More

by AOBAndy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
Jun 12, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the five-star review! It has been our pleasure to take care of you and your vehicles, and we look forward to continuing our relationship with you!

June 08, 2019

Best Service Dept DeDe and T are very accommodating and professional in the service Dept. Although I didn’t purchase my truck at Elmwood, I drive 30 minutes to come for More

by Bill76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

Thanks for making the drive to service your vehicle with us, Bill! We truly appreciate your feedback for Dede and T. We are always happy to have you; please let us know if we can do anything else for you.

June 01, 2019

Friendly and effective I bought my Chrysler 200 in this place. I came here for maintain service and oil change. The service attitude in this place is very friendly. And t More

by Peter Qiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Bland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Baptista, Kelsey Desmarais
Jun 02, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

Thanks for sharing your sales and service experience. We look forward to any future visits. Thank you, Peter!

May 10, 2019

Best customer service and sales - Customer Satisfaction #1 I’ve been coming here for years and will continue to do so. Best experience , people, environment to spend time during oil changes, minor repairs, and More

by Rae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Asermely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Team, Customer Service, Tatyana Muller
May 10, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

Rae, thank you for the five-star review! It is always our pleasure to serve you.

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