Ellas Auto Outlet, Inc

This place is more junkyard than dealership. The vehicle I was looking at had no tailgate, bald tires, no radio,busted windshield, no state inspection and was junk. Wasted my time. The vehicle I was looking at had no tailgate, bald tires, no radio,busted windshield, no state inspection and was junk. Wasted my time. More

I’m very happy with car Would recommend to anyone looking to buy a new vehicle 🚗 looking to buy a new vehicle 🚗 More

When I arrived at the dealership neither car was on the lot. I felt I was told the cars would be on the lot just to get me to come to the dealership and then I would be upsold. You may actually get me to lot. I felt I was told the cars would be on the lot just to get me to come to the dealership and then I would be upsold. You may actually get me to spend more if I liked something better but I don't like feeling like I was lied too. I am still interested in purchasing a simple car to get my daughter to work and back home. Mike Dunne More

Do NOT purchase from this dealership. They repeatedly misrepresented the vehicle I was interested in, assuring me that it was in excellent condition with no issues. They lied about its fe They repeatedly misrepresented the vehicle I was interested in, assuring me that it was in excellent condition with no issues. They lied about its features, failed to disclose many problems with the car such as the engine having been replaced with a junkyard engine and previous significant damage to other components of the car, failed to make promised repairs before shipping the car to me, and failed to follow through with their promise to mail me parts to fix the failing engine. The title was not mailed until after the temporary tags were expired and I had contacted them several times requesting it be sent. After taking the car to an authorized service center, I discovered the car had thousands of dollars in damages that would need repaired before it could be driven safely. When I contacted the dealer about all of these issues, they were rude, defensive, and essentially refused to speak with me. All of this happened within two weeks of purchase, during which the car couldn't be driven, so their attempt to claim that the car was somehow damaged after I received it is entirely false and a cowardly attempt to avoid responsibility. All of these negative reviews are here for a reason. Do not overlook them. Save yourself thousands of dollars and a lot of stress and shop at an ethical dealer. More

I sent them a memo twice and they never called me back or emailed me back. emailed me back. More

My experience was they didn't have the vehicle available even though it was on the website, after filling out the credit application, they said they were going to call me back with a vehicle. Never called. even though it was on the website, after filling out the credit application, they said they were going to call me back with a vehicle. Never called. I called a few more times and never got the attention I needed. They don't seem to want to sell you a vehicle More

Establishments didn’t seem welcoming. Treated by a guy wasn’t very professional. Felt like I was back on the block. Was told the truck was already sold. If vehicles are sold, they need to be removed wasn’t very professional. Felt like I was back on the block. Was told the truck was already sold. If vehicles are sold, they need to be removed More

no call back service i was a serious cash buyer for a 2006 dodge charger , i emailed the dealership 3 times, no response, so i took my money and my time somewhere else and i was a serious cash buyer for a 2006 dodge charger , i emailed the dealership 3 times, no response, so i took my money and my time somewhere else and bought a car More

Terrible customer service After making multiple inquiries about a vehicle they had posted for sale on cargurus and trucar with no response they finally emailed me a week later After making multiple inquiries about a vehicle they had posted for sale on cargurus and trucar with no response they finally emailed me a week later to let me know the vehicle was sold ( but still listed on all sites for sale) I guess they didn’t want my money that bad. More