Elkton Ford

Salesman & Manager They get you in the vehicle. then when you need their help on other matters, that won't return your call or even make a effort to help you .when they They get you in the vehicle. then when you need their help on other matters, that won't return your call or even make a effort to help you .when they are the ones at fault. then they turn around and tell ford warranty that your vehicle wasn't equip with it when they sold it to you . I will not ever buy a vehicle from them again. More

Great car, nice folk, but a bit of haggling I'm very happy with the vehicle I purchased and in working with Elaine (sales) and Jim (Finance). I found them to be very knowledgeable, friendly, he I'm very happy with the vehicle I purchased and in working with Elaine (sales) and Jim (Finance). I found them to be very knowledgeable, friendly, helpful and courteous. I thought it was unnecessary to have had a 2nd sales rep to come over to rough me up on the price, but I think in the end we both got what we wanted. More

Good experesnce after a few visits I took my F150 to Ramsey for a bad coil and 8 new spark plugs. After getting it back I noticed some of the plugs had not been changed. I went back t I took my F150 to Ramsey for a bad coil and 8 new spark plugs. After getting it back I noticed some of the plugs had not been changed. I went back to Ramsey and they confirmed somehow missing a few. They were very apologetic and installed the remaining plugs. In addition they noticed some other repairs that would probably be needed in the future. They made these other repairs at no cost to me. Although I was fairly ticked off at first Ramsey worked hard to correct there mistake. Overall I had a good experience that was worth the initial stress. More

Bottom line I called over the phone to make trade because I live in NY and was sent a confirmation order with vehicle options so I knew what I was getting before I left my $ 500 deposit. Truck was specially I live in NY and was sent a confirmation order with vehicle options so I knew what I was getting before I left my $ 500 deposit. Truck was specially ordered because of the options I ordered. Needless to say didn't realize until I got back to NY that it was missing a remote start/ heated seats package. Called back the next day spoke to sales manager Kevin who could of cared less and said nothing he could do its traded now. After a heated exchange I hung up and called corporate to complain. Do yourself a favor and check out competitors first. More

Other than my brother-in-law David getting a Red Candy Colored 2012 Ford Focus SEL for $15,000 dollars, I think that he had great service. And considering the fact that the dealer allowed me to look at a Colored 2012 Ford Focus SEL for $15,000 dollars, I think that he had great service. And considering the fact that the dealer allowed me to look at a white Ford Explorer Limited it was so awesome. It was an awesome day for me and my brother-in-law. I think that if anyone was to get any kind of vehicle especially a Ford vehicle it's recommended to go to either Ramsey Ford of Rising Sun or Ramsey Ford of Elkton. SO DON'T BE AFRAID OF THEIR NICE FACES. AND GREAT SERVICE. Good Luck on your next car buying process. More

Front end alignment. Steering wheel not straight, grease on door and steering wheel, no floor mat. Service manager ok tech not friendly. Called back and made dealership aware of problem. on door and steering wheel, no floor mat. Service manager ok tech not friendly. Called back and made dealership aware of problem. More

I wwould recommend ramsey ford of elkton to anyone who wants good service and nice people to talk with. There's one person in particular that's keeps me coming back and his name is Frankie Stubbs he is ju wants good service and nice people to talk with. There's one person in particular that's keeps me coming back and his name is Frankie Stubbs he is just so helpfuland a pleasure to talk to!! I just wanted to say thank you for good service and a special thanks to Frankie. He is a real asset to your company because he keeps me coming back!!!! More

On 8/19/12 saw an ad for a 2002 Trans Am a car which I On 8/19/12 saw an ad for a 2002 Trans Am a car which I have been searching for. Since it was Sunday night I left an e-mail. The next morning Tom P On 8/19/12 saw an ad for a 2002 Trans Am a car which I have been searching for. Since it was Sunday night I left an e-mail. The next morning Tom Powell,salesman,called me at around 9am. I met tom at the dealership around 9:30. He was polite,courteous,with no pressure at all. He answered all my quest. I traded in a 2010 suv with only 21,xxx miles. I had mentioned to Tom I wanted a fair price and didn't want to be really low balled. I did my homework on my trade in and saw they were asking at dealers on the low end 18,999 to 21,999. My trade in was in excellant condition.Autotrader.com has a trade-in service and wanted to give me 10,200. Car Cash quoted me 15,200-19,300 pending a visual inspection. But I wanted to trade it in to a dealer to save on the sales tax(I pay tax on the diff.only betwween the price of the veh. I was buying and the amt.they gave me for my trade. After my test ride I told Tom I wanted to purchase this veh. He went to go find out about my trade. They offered me $17,000 which I thought was a fair price. They certainly didn't low ball me.The high end price from the other source was $19,300 but that was contingent upon a visual inspection and road test but I wouldn't have qual. for the sales tax benefit by trading it in to a dealer. Again,let me stress,my veh.had very low miles and was a 5 out of 5. Bottom line is my exp. at Ramsey Ford,Elkton,Maryland was a pleasurable one. And if I had to buy another car at Ramsey I recommend Tom Powell. Best salesman I ever dealt with while purchasing a car! More

Everything was okay until it came time for them to give me a value for my trade. The price they quoted for the vehicle I wanted was okay, not good or great but okay. Kelly and NADA had my trade valued at me a value for my trade. The price they quoted for the vehicle I wanted was okay, not good or great but okay. Kelly and NADA had my trade valued at between $8,000 and $12,000 for a dealer offer. They offered me $6,700 and would not budge. One week later I went to a competitor who offered $9,500. I took the second offer. More