Elkins Chevrolet - Service Center

I sent my brother into Elkins service department on July 5th 2012.I had an appointment to have a Brake Fluid resovior cap replace due to leaking fluid,an oil change,and the Power steering fixed which I had 5th 2012.I had an appointment to have a Brake Fluid resovior cap replace due to leaking fluid,an oil change,and the Power steering fixed which I had stopped by days earlier and Matt Lippert verified the issue as well as John Chunko the Service Manager.My brother Dennis was called to the desk and told the car was done.He saw that they didnt do anything to the steering and he questioned matt who verified the issue calling it a shaft issue and John Chunko who said he found another one that did it!The 2011 he claimed did it was my brothers car he traded and had no issues!They treated my brother who is handicapped like a piece of dirt intimidating him and using their bodies to push him out!I tried calling and John Chunko wouldnt get on the phone until my 6th call.I tried to tell Jason Elkins what happed and while John Chunko and Matt lippert verified that they in fact lied and there is a serious issue,but they wouldn't work on my car because they didn't like my brother who they did not pay his car off on time risking his credit!I told Jason Elkin ,how Adam Elkin was standing there when my brother asked to talk to someone in the Elkins family, as Matt refused to call them for him!Jason Elkins told me that even if his brother was wrong he will stick by him,because he doesn't need us as a customer or anyone that thinks they can question us!So much for customer service!I will expplain the issue I had with them paying off my car in another complaint for sales! More

Adam was so helpful today going above and beyond helping me with an issue that had been previously repaired a couple of years ago. Also, provided honest service whereas another dealership had told me two y me with an issue that had been previously repaired a couple of years ago. Also, provided honest service whereas another dealership had told me two years ago that a cable was in need of repair-he looked at it and the condition was fine!!! Thanks to him, we will be able to pack up the truck and head safetly on vacation. thanks again, see you soon! More

Elkins has exceeded my expectations for service. They have been freindly, performed great work and have been reasonably priced. They have even washed my car on occassion after service. I definately rec have been freindly, performed great work and have been reasonably priced. They have even washed my car on occassion after service. I definately recommend Elkins Chevrolet! More

Great dealership to come to, they make you feel welcomed with a nice friendly smile and always asking if they can get you a cup of coffee or something else to drink while you wait. with a nice friendly smile and always asking if they can get you a cup of coffee or something else to drink while you wait. More

Had several warranty issues with my 2010 Silverado. Corrosion on Aluminum wheels and an oil leak. All issues were resolved in a polite, professional and timely matter. I am totally satisfied with the Corrosion on Aluminum wheels and an oil leak. All issues were resolved in a polite, professional and timely matter. I am totally satisfied with the service I received and the service department is tops in my opinion. More

They are always super friendly at Elkins. I have always hated going for service at other dealerships because of either the long wait or not knowing what the charges would be but at Elkins the courtesy shut hated going for service at other dealerships because of either the long wait or not knowing what the charges would be but at Elkins the courtesy shuttle is always available and the service department treats me right every time. They give a free car wash with every service which I love. More

I have only had good experiences at Elkins Chevrolet. I bought my last two vehicles there (a Chevy Equinox and Chevy Volt). Any time there is a service call that is likely to require more than one-day's w bought my last two vehicles there (a Chevy Equinox and Chevy Volt). Any time there is a service call that is likely to require more than one-day's work, they have given me a loaner with no problems. They keep me updated on the progress of any service work, and return my car cleaner then when I left it! More

I decided to go to Elkins Chevrolet to get the drivers side mirror fixed on my car after it was knocked off by another car. The staff was extremely friendly, helpful, and efficient and did everything in t side mirror fixed on my car after it was knocked off by another car. The staff was extremely friendly, helpful, and efficient and did everything in their power to make me feel comfortable during my visit. I plan to go to Elkins Chevrolet for all of my car needs due to their top-notch customer service and craftsmanship. I would recommend them to everyone I know. You don't see such wonderful service, attitude and care from every car dealership. Elkin's Chevrolet is one of a kind. More

I have been an Elkins customer for a year now--since I purchased my current vehicle. I have been there for oil change service prior to buying my car at Elkins. I have always been very happy with every as purchased my current vehicle. I have been there for oil change service prior to buying my car at Elkins. I have always been very happy with every aspect of this dealership. The service dept. is second to none. It is also close to where I live--so it's a win/ win. Every concern I have ever had has always been addressed professionally and with courtesy. The staff there is very friendly and helpful. I have recommended Elkins to many people. More

Absolutly The best place for service !!! Friendly and Informative . We servuce our Impalla LTZ every 3000 miles.our car is always serviced perfectly and on time and returned washed looking new again ! Th Informative . We servuce our Impalla LTZ every 3000 miles.our car is always serviced perfectly and on time and returned washed looking new again ! Thanks Elkins Team ! More