Elkins Chevrolet - Service Center

Excellent as always The employees at Elkins are always so helpful and pleasant to work with. They always explain everything in detail and are always willing to squeeze me The employees at Elkins are always so helpful and pleasant to work with. They always explain everything in detail and are always willing to squeeze me in since I drive over an hour. I even go to the dealership to get a simple oil change and refuse to go anywhere near me because of the excellent customer service that Elkins has. More

in and out in in the area and in desperate need of an oil change. probably 2k miles over. i typically shoot over to a jiffy lube or whatever's easy. i guess i st in in the area and in desperate need of an oil change. probably 2k miles over. i typically shoot over to a jiffy lube or whatever's easy. i guess i stayed away from dealerships because of the prices and feeling pressured on the upsell. I actually dont even drive a chevy but Elkins has a good rep in the community and i know several people who had positive experiences . my visit was quite the opposite. it was a basic inexpensive oil change and he made a few suggestions about potential future service needs and i didn't once feel uptight. it was fairly busy but as a walk in, i had a keurig cup of coffee in their comfortable waiting area, logged on to their wifi, and send work emails. 25 mins later... i had a fresh oil change and my car was washed. everyone there was super friendly and i'd much rather wait there for quality assured service and pay their fair competitive rates. ill be back. thanks guys. More

Timely, effective, and courtesy service. I have dealt with Elkins Chevrolet for several years now, owning two cars. Recently, I brought in my Chevy Traverse for a recall and spoke to service I have dealt with Elkins Chevrolet for several years now, owning two cars. Recently, I brought in my Chevy Traverse for a recall and spoke to service Chris Janson. The timely, effectiveness, and courtesy service was complete. I fell comfortable and relax in knowing my vehicles will be services properly and promptly. More

Service Performed I greatly appreciate everything that was done for me because I didn't have an appointment and Josh fit me and plus gave me a rental which made it so t I greatly appreciate everything that was done for me because I didn't have an appointment and Josh fit me and plus gave me a rental which made it so that I could return to work. Everything was completed in a timely matter and the service was great. Sorry I stayed away from this service center for so long. Thank you again for everything. More

ILove this place! I i can set up my laptop, have a wonderful cup of coffee and a bagel and watch tv while I wait for my car! WHAT MORE CAN YOU ASK FOR!!!!!!!!!!!!!?????? i can set up my laptop, have a wonderful cup of coffee and a bagel and watch tv while I wait for my car! WHAT MORE CAN YOU ASK FOR!!!!!!!!!!!!!???????????? More

Second visit after sale The entire ELKINS organization is always very accommodating and response to any of my needs. The sales experience in August went very well and the ser The entire ELKINS organization is always very accommodating and response to any of my needs. The sales experience in August went very well and the service/parts team has been exceptional. I owned a 1999 Malibu that I traded in with 300K miles and I didn't hesitate to buy another Malibu. This dealership is near my home so the convenience is important and I would certainly recommend Elkins to anyone. More

Vehicle service My experience with Elkins service department is good. Anytime I have a problem, I can call or just bring my 2006 Equinox in for service. My experience with Elkins service department is good. Anytime I have a problem, I can call or just bring my 2006 Equinox in for service. More

Service in a Pinch While on business travel on the NJ Turnpike, my Chevrolet-certified Malibu experienced an error that shut off the traction control, warned of service While on business travel on the NJ Turnpike, my Chevrolet-certified Malibu experienced an error that shut off the traction control, warned of service to the ESC, and the car entered the reduced-power mode. After I was towed off the NJ Turnpike, I called two other service dealers (that were closer) and explained that I was desperate to return home from business travel and I could not stay overnight as I was from out-of-town. Both of these service dealers could not accommodate me in their busy schedule. When I called Elkins Service at 3pm, Josh said that if I could get the car to him, his service team had the parts on hand and could service my car. Josh kept his word and the Elkins service team provided excellent service with repair in about 45 minutes. I appreciate their level of care and service as my car was finished ready to go with a complimentary car wash at about 4:45pm. I drove the car off the lot and home without any trouble. More

Trustworthy/Professional I would recommend this service department and dealership above any other due to the honest and friendly service I encounter any time I come in. People I would recommend this service department and dealership above any other due to the honest and friendly service I encounter any time I come in. People like Josh , Chris, and Jim as well as the techs behind the scene are a cut above the rest. Thank you for your professionalism. More

Rich was very helpful in getting me in early and out fast as I was waiting for my vehicle on a work day. The waiting area is clean with a good area to work on my computer with internet access and free coffe as I was waiting for my vehicle on a work day. The waiting area is clean with a good area to work on my computer with internet access and free coffee and bagels. The car was delivered clean with a fresh car wash as well. More