Elkins Chevrolet - Service Center

Service in a Pinch While on business travel on the NJ Turnpike, my Chevrolet-certified Malibu experienced an error that shut off the traction control, warned of service While on business travel on the NJ Turnpike, my Chevrolet-certified Malibu experienced an error that shut off the traction control, warned of service to the ESC, and the car entered the reduced-power mode. After I was towed off the NJ Turnpike, I called two other service dealers (that were closer) and explained that I was desperate to return home from business travel and I could not stay overnight as I was from out-of-town. Both of these service dealers could not accommodate me in their busy schedule. When I called Elkins Service at 3pm, Josh said that if I could get the car to him, his service team had the parts on hand and could service my car. Josh kept his word and the Elkins service team provided excellent service with repair in about 45 minutes. I appreciate their level of care and service as my car was finished ready to go with a complimentary car wash at about 4:45pm. I drove the car off the lot and home without any trouble. More

Trustworthy/Professional I would recommend this service department and dealership above any other due to the honest and friendly service I encounter any time I come in. People I would recommend this service department and dealership above any other due to the honest and friendly service I encounter any time I come in. People like Josh , Chris, and Jim as well as the techs behind the scene are a cut above the rest. Thank you for your professionalism. More

Rich was very helpful in getting me in early and out fast as I was waiting for my vehicle on a work day. The waiting area is clean with a good area to work on my computer with internet access and free coffe as I was waiting for my vehicle on a work day. The waiting area is clean with a good area to work on my computer with internet access and free coffee and bagels. The car was delivered clean with a fresh car wash as well. More

I love and trust only Elkins to maintain my 2010 Camaro RS. They have always been honest and polite and caring when it comes to taking care of my Camaro. I purchased my car from Elkins four years ago and w RS. They have always been honest and polite and caring when it comes to taking care of my Camaro. I purchased my car from Elkins four years ago and will never go anywhere else. My baby deserves the best and the best is Elkins. Thanx guys :) More

Josh Elkins always has a smile on his face we he greets me. He is very professional and has a good repiore with his customers. I enjoy the service that Josh and the Elkin team provides me each time that I me. He is very professional and has a good repiore with his customers. I enjoy the service that Josh and the Elkin team provides me each time that I am there. Continue the awesome service Elkins!! More

All of the employees are always very helpful and pleasant. Services are always completed in a timely manner with everything explained in detail. The facility is in excellent condition and well maint pleasant. Services are always completed in a timely manner with everything explained in detail. The facility is in excellent condition and well maintained. Great service. Great people. Great car. More

My pick up broke down on Turnpike, located Elkins Chevy form phone. Spoke with Josh explaining problem and he made an appontment right away. They took me in for service immediately upon arrival and had my form phone. Spoke with Josh explaining problem and he made an appontment right away. They took me in for service immediately upon arrival and had my truck fixed within an hour. All the time I was able to enjoy the new fully equipped convenience area with WI FI. Two thumbs up with five star service! When I am ready to purchase another Chevy, I will go there to purchase hoping that their sales would equal the service experience. More

Vehicle broke down at 230Pm call Chas and he took the vehicle in immediately. they had it repaired in less than 1 1/2 hrs so I could resume my trip. The repair was coverd under warranty, they replaced an vehicle in immediately. they had it repaired in less than 1 1/2 hrs so I could resume my trip. The repair was coverd under warranty, they replaced an air filter that was needed also. Cost was reasonable. they kept me well informed during the repair. I would highly reccomend them. More

Initial service visit determined gas cap needed replacement. 24 hrs later Service Engine light came on again. Returned, told Purge Solenoid valve needed to be replaced and it would need to be done replacement. 24 hrs later Service Engine light came on again. Returned, told Purge Solenoid valve needed to be replaced and it would need to be done the next day. Gas cap cost would be credited and diagnostic not charged again. Work was done next AM. All communication from Customer Service excellent. When car was returned I reported a broken cup holder, after checking with mechanic Service Rep told us it was received that way. Definitely not. After leaving the area we discovered that the satellite radio wire was broken or disconnected - no connection. We believe this was also done during the repair. Repair was done, but damage to our vehicle. More