Elkins Chevrolet

My husband & I have been searching for a new car for months. We tried several dealerships including a chevy dealer in NY. We were about to give up when my dad recommended Elkins (he had bought his tru months. We tried several dealerships including a chevy dealer in NY. We were about to give up when my dad recommended Elkins (he had bought his truck there). As soon as we pulled up, Jim was there to greet us. Told him what we were looking for and he was very helpful. He even was understanding when we said we also wanted to visit VW. But sure enough, after VW we ran back to Elkins. Jim had our car & paperwork ready. He was the best salesman I ever dealt with and I would recommend him to anybody & everybody!!!! More

On thurs 9/29/11 my wife and I went looking for a new vehicle. We searched the internet long and far, traveled to lansdale, langhorne ect. After our trips in pennsylvania we went looking online again, vehicle. We searched the internet long and far, traveled to lansdale, langhorne ect. After our trips in pennsylvania we went looking online again, this time searching vehix, instead of autotrader. We came across an 09 jeep grand cherokee limited. The truck was decently priced and had all the options we were looking for. I called at around 5 oclock to see if the vehicle was still available, it was. Dave then asked me for my information and when we would come to look at it. We said we will be there in 45 mins. We arrived at Elkins chevy at around 5:50. Jim greeted us and said he could help us with anything we needed. We told him we had just called about the 09 Jeep. He grabbed the keys, we both took the truck for a test drive. My wife wanted to compare it to another vehicle. We stepped away from the jeep for approx. 8 mins. While we did so another salesman took another customer out for a test drive in the jeep. We found that kind of odd since we hadnt made a decision about any vehicle yet. Once he came back and my wife saw the jeep again, she said lets do this, I want the jeep. Jim our salesman said ok great lets get the paperwork started. Meanwhile, the other customer and salesman were doing the samething. It was under our impression that since we called about it first and test drove it first that it would be up to us if we were going to buy it or not. Jim still got our paperwork together and started the process because the manager Dave never told him the other customer said he was going to buy the jeep. After waiting for over an hour to process the paperwork and get our trade evaluated, the manager Dave asked if he could talk to us. We asked if there was a problem, he said no but the other customer said he wanted the jeep first and they were going to give it to him. He tried to offer us another car, but who wants to do that once your set on something you like? He wasnt the most customer oriented manager and gave us some other options we werent interested in. So after wasting 3 hours at this dealer we left with nothing, our credit was run and we were pretty much just looked at as people that could be convinced to buy something else. While all this said, our salesman Jim (scooter) was great. He was a nice guy, talked to my wife because it was her truck, not mine, and made us feel like he knew what we wanted and how to help us. Thankfully this experience made us learn. We found another jeep that was exactly what my wife wanted the next day from lansdale chrysler, jeep, dodge. We walked in told them what we wanted, and walked out with our new vehicle. Thanks for making us spend our 30k elsewhere Dave. If you would have talked to us like customers and really wanted our business, maybe you would have gotten it. More

Service and sales are exceptional! Service is great & friendly. Amazed at the length of time they take. The staff was friendly and explained all work before it was performed & friendly. Amazed at the length of time they take. The staff was friendly and explained all work before it was performed More

We were buying a new vehicle for the first time and had unique family circumstances that made this a particularly difficult decision. Both Steve and Bob made us feel very welcome and were very accommodatin unique family circumstances that made this a particularly difficult decision. Both Steve and Bob made us feel very welcome and were very accommodating, making a tough decision much easier. In the end not only did they locate a vehicle that was exactly what we were looking for in terms of color, trim, ect., but they worked with us to make it a good deal as well. Professional job! More

We needed a car with good gas mileage for commuting purposes. As soon, as we arrived at the dealership Tony greeted us and let us test drive the vehicle we had chosen. Once we decided on the vehicle, purposes. As soon, as we arrived at the dealership Tony greeted us and let us test drive the vehicle we had chosen. Once we decided on the vehicle, he started the paperwork. Another salesperson, Jimmy, took over for Tony because he had other people. Jimmy stayed with us late to finish all of the paperwork so we could leave with the car. Everyone at Elkins is definitely friendly and appears to be a committed team of people. More

One of the most important aspects of buying a car is the service you will receive after the sale. Elkins Chevrolet is by far the BEST service department we have ever had the pleasure of doing business with. service you will receive after the sale. Elkins Chevrolet is by far the BEST service department we have ever had the pleasure of doing business with. We buy MANY cars and have dealt with many dealers over the years and I can not say enough GOOD about this service dept. Not one time have I had a complaint that they have not addressed and without question. Not to leave out the sales dept. They too were a pleasure to work with. When you leave a dealer feeling stress free and happy with the deal you have made, then you have found a good dealer. Our vehicles are under factory warranty and we could choice a dealer closer to us however we chose to drive the hour because of Elkins Chevrolet Service Department. More

Let me start by saying that before i went to Elkins Chevrolet, i had my mind made up that i would be buying a Honda Accord. The only reason that I ended up at Elkins Chevrolet was chance. From start Chevrolet, i had my mind made up that i would be buying a Honda Accord. The only reason that I ended up at Elkins Chevrolet was chance. From start to finish, however, the experience at Elkins Chevrolet was FANTASTIC! Within moments of pulling up at the dealership, I was greeted by Phil Reale. Phil from the get go was polite, genuine, and calm. I explained to him that i was interested in a Camaro but i was concerned that, because of a back injury, I wouldn't be able to drive it comfortably (like most cars in its class). Phil understood my concerns and recommended that I drive the vehicle to determine if it was even an avenue worth pursuing. Phil and I then went on the test drive, which i must say, was very enjoyable. Every other time that i have test driven a car i hear the salesman trying to sell the car. With this test drive, Phil allowed the car to do the work. What i enjoyed most about the experience to this point was that Phil hadn't tried to over-assure me that the car would be comfortable, he let the car do the work. This was such a stand out for me because I did not feel pushed at all through out my entire experience with Elkins Chevrolet. When it came to talk numbers, Elkins Chevrolet worked with my family to make something happen. Joe Capra was nothing but sincere and understanding during the entire negotiation. Once we agreed to buy the car, the problem of locating the vehicle arose. I have no complaints with this either. Within one week, Joe and Bob located the car that would be the Camaro that i am currently driving. My experience at Elkins Chevrolet was without a doubt the SINGLE best car buying experience of my life. This dealership is staffed with some of the most sincere people i have ever had the pleasure of doing business with. More

My husband and I were made to feel very comfortable and after a couple of questions were looking at the exact car we came there to buy. While our salesperson went to do paperwork, other sales people came o after a couple of questions were looking at the exact car we came there to buy. While our salesperson went to do paperwork, other sales people came over just to introduce themselves and thanked us for coming. Everyone we came in contact with where extremely pleasant and informative. We have bought the last 4 cars there and will continue to go back to this dealership, and tell everyone we know to go there, as long as they remain at this location. More

pleasant experience at this dealership, I did not feel any pressure to buy the auto. My email concerning this auto was answered promptly so I felt they wanted my business. Friendly and professional atmosp any pressure to buy the auto. My email concerning this auto was answered promptly so I felt they wanted my business. Friendly and professional atmosphere. would recommend More

Randy Dumas and his manager Bob were very helpful. They got us the Equinox we wanted from another dealer. When we picked up the car all of the paperwork was done and the transaction was very fast. Randy se got us the Equinox we wanted from another dealer. When we picked up the car all of the paperwork was done and the transaction was very fast. Randy set up our cell phone in blue tooth and gave us a complete demo of all features. More