Elk Grove Toyota - Service Center

Oil change There's nothing to complain about. The customer service is great. I feel I am always well taken care of when I come here for an oil change and tire ro There's nothing to complain about. The customer service is great. I feel I am always well taken care of when I come here for an oil change and tire rotation. More

Shuttle Bus Usually the auto service is great. Had my appointment at 7AM. Shuttle service started at 730. Made it to work at 9AM then advisor called, my car is Usually the auto service is great. Had my appointment at 7AM. Shuttle service started at 730. Made it to work at 9AM then advisor called, my car is ready. I told the Shuttle Driver (Cam) if he can come back at 2PM. He said yes. So at 3PM, there no shuttle, no word from my advisor (Andy). I called the center, they said Cam will come at 4PM. Cam didn't come until 530PM. Cam blamed Andy, Andy blamed the driver. Cam had the list, if you are the driver, you just mark off the which customer was picked up. How hard is that? So who is in charge of what here. More

Owner of my Toyota Venza: Mrs Labrie Other than the day when I was suppose to pick up my car, the person I started out with had his day off , nobody knew anything about my car After seve Other than the day when I was suppose to pick up my car, the person I started out with had his day off , nobody knew anything about my car After several phone calls to different people each time it finally got resolved That was frostrating but the end resolt was good More

Friendly professional service It is easy to make an appointment online or by phone. The service staff make an effort to quickly greet and prioritize those of us waiting. My adviso It is easy to make an appointment online or by phone. The service staff make an effort to quickly greet and prioritize those of us waiting. My advisor, Fred Daniels, was good listener and ensured I got the service my truck needed. More

Professional and excellent communication Service, sales, and financial folks are excellent. They are professional, courteous, friendly, and offer personalized service. Communications, during Service, sales, and financial folks are excellent. They are professional, courteous, friendly, and offer personalized service. Communications, during a service, include telephone, email, and text. The techs are prompt. Excellent quality in every regard. More

75,000 mile service Elk Grove Toyota has the most friendly and professional staff. They clearly explain the work to be done and always provide an estimate of the costs p Elk Grove Toyota has the most friendly and professional staff. They clearly explain the work to be done and always provide an estimate of the costs prior to starting any job. They will also call and text you when your car is ready which is a nice added touch. I've never had bad service at this dealership and I've been coming here since 2007. More

good customer service joel explain to me everything in professional manner and recommend to replace my wind shield wiper a kind of service always makes you to come back an joel explain to me everything in professional manner and recommend to replace my wind shield wiper a kind of service always makes you to come back and do some other repair at toyota More

BEST CUSTOMER SERVICE EVER I am very happy with the customer service that is given at Elk Grove Toyota over the last 2 years. From the time you pull up until you leave, welcomin I am very happy with the customer service that is given at Elk Grove Toyota over the last 2 years. From the time you pull up until you leave, welcoming staff are hospitable and client centered. Culture is awesome! More

Awesome! Great service and an excellent job thank you so much. I will definitely go there again I am very grateful that I have moved To Elk Grove Great service and an excellent job thank you so much. I will definitely go there again I am very grateful that I have moved To Elk Grove More

Fast, easy, and completed before estimated time! Dropped car off wrote appointment. Picked it up later. Everything was fast and service guy was easy going and knowledgeable. No complaints and always Dropped car off wrote appointment. Picked it up later. Everything was fast and service guy was easy going and knowledgeable. No complaints and always enjoy the service here! More