Back

Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,368 Reviews

1,368 Reviews of Elk Grove Toyota - Service Center

Sort by
May 02, 2018

Outstanding Service Adrian, the service advisor did an outstanding job on my Highlander! My past experience with Elk Grove Toyota always goes above and beyond! The staff More

by dgonsalves56
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Shanka
May 02, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We're happy to hear Adrian provided you with outstanding service for your Highlander! We appreciate your kind words for our staff! Thank you for your business!

May 02, 2018

Quick and competent. I have done all my car maintenance at Elk Grove Toyota and will continue to do so. They are always efficient, friendly, and ready to give advice. More

by GALEHOUSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia, Anthony Roman
May 02, 2018 -

Elk Grove Toyota responded

Thank you for the review! We appreciate your continued business and are happy to hear you'll be back!

May 02, 2018

Customer service Service provided by these gentleman exceeded my expectations. I didn’t have appointment, and still I was able to get my vehicle services within and ho More

by rynalprasad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Demille
May 02, 2018 -

Elk Grove Toyota responded

Thank you for the review! We're happy to hear your expectations were exceeded during your recent service experience! We appreciate your business!

May 02, 2018

Could of been better The service person who assisted me was a great help! Was able to get my car in for a full system flush the following day eventhough I didn’t have an a More

by RLOP2157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kleefeld
May 02, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to provide us with feedback on your recent service experience. We apologize for any confusion at the cashier's desk when it came time to pick-up your vehicle! We hope to be able to provide a 5-star experience when we see you next! Thank you for your business!

May 02, 2018

New Michelin Tires - Price-Mached to Costco Elk Grove Toyota price-matched my recent purchase of muchelin tires to Costco's sale price and put me in a free rental car during installation. I'm de More

by ms.me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Shanka
May 02, 2018 -

Elk Grove Toyota responded

Thank you for the 5-star review! We're happy to hear we were able to provide you with competitive pricing on your tires and service! We love hearing that you're a happy customer with Elk Grove Toyota! Thank you for your business!

May 02, 2018

Service contract Came in for regular servicing under extended service contract. At the end worker told me it was about to expire. I came in a bit later when I had more More

by VCWOOD2003
Recommend Dealer
Yes
Employees Worked With
Not sure service ice person who told me coverage was expiring....., Donnie Anderson
May 03, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to provide us with your feedback. I do apologize for your experience. I have addressed the issues you mentioned with our management team and staff. Our customer feedback is important to the improvement of our dealership. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 02, 2018

oil change and tire check Very polite and helpful employee. Best service I have received for many years on an oil change. will definitely return for service and recommend it t More

by JANCOM800
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Shanka
May 03, 2018 -

Elk Grove Toyota responded

Thank you for taking time out of your day to review our Service department here online. I am thrilled to hear that our staff and Adrian were very polite and helpful. We are honored to hear that we provided you with the best service you have received in years. We truly appreciate your continued business, your kind review and for recommending us to others. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

May 02, 2018

2014 highlander Everyone was helpful and friendly. Wait time for the service was short. Service dept. was very thorough and explained everything very well. Very good More

by cvwalker54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
May 03, 2018 -

Elk Grove Toyota responded

Thank you for taking time out of your day to review our dealership here online. I am happy that your service was a short wait time. It is also pleasing to hear that you were very satisfied with your service. We look forward to seeing you during your next visit. Sincerely, Jeannette Blair Customer Relations Manager

May 02, 2018

Trust creates loyalty. I have dealt with Charles Linck for years at this dealership. We have become friends and I have complete faith in his advice. I used to live in More

by JIMLALIBERTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Linck
May 03, 2018 -

Elk Grove Toyota responded

Thank you for your kind words. I was delighted to hear that you have built a friendship with Charles. I am glad he has always been helpful and kind during your visits with us. I will be sure to share you wonderful review with Charles. We appreciate your continued business and the five star review. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

May 02, 2018

Quick Service I came in about 230pm, with about 5 cars ahead of me, and three more being worked on already. Andy was quick and efficient with service. He told me it More

by JDMsquared
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018 -

Elk Grove Toyota responded

We love hearing this! We're glad your service appointment was quick and efficient! Thank you for your business!

...
95
...