Elk Grove Toyota - Service Center

Service Center The service center staff are always extremely professional; make honest, good recommendations at every visit. Service was fairly quick even without an The service center staff are always extremely professional; make honest, good recommendations at every visit. Service was fairly quick even without an appointment. Staff at this visit were very kind and efficient. More

Andy Tran is "THE MAN" Andy Tran is so great. He does such a great job and has so much knowledge about Toyota products. I have 3 cars that are serviced here. He saved me ove Andy Tran is so great. He does such a great job and has so much knowledge about Toyota products. I have 3 cars that are serviced here. He saved me over $200 on my last visit. Another dealer quoted me $250 to fix a problem and I called Andy. He told me that it was probably something minor and to bring it in. 5 minutes after I arrived he had the problem solved at no charge. More

Excellent Service! The technician was knowledgeable, friendly and helpful. The service was excellent and wait time was quick. This location have excellent personnel from The technician was knowledgeable, friendly and helpful. The service was excellent and wait time was quick. This location have excellent personnel from sale "Pete Johnson", to finance " Nai Saeshao" to "Andy Tran" in service. All my experience here had been nothing but excellent! More

Good Service Friendly and helpful , finish on time, good service , good quality of work, good customer service and the price is reasonable. I will definitely refer Friendly and helpful , finish on time, good service , good quality of work, good customer service and the price is reasonable. I will definitely refer toyota to friends for service. More

Fast and ez Real nice work fast service good coustumer service I always do my maintenance here always happy with the service. Love the free coffee and sales depar Real nice work fast service good coustumer service I always do my maintenance here always happy with the service. Love the free coffee and sales department. More

Excellent Great service and very supportive help! Honest goes long way with Mark. Able to relate to job and as father too. I will return back as satisfied cus Great service and very supportive help! Honest goes long way with Mark. Able to relate to job and as father too. I will return back as satisfied customer. More

Saturday unscheduled appointment The wait time to be greeted and assisted by advisor seemed reasonable given that this was a Saturday morning unscheduled appointment. Also, oil chang The wait time to be greeted and assisted by advisor seemed reasonable given that this was a Saturday morning unscheduled appointment. Also, oil change service finished ahead of schedule given by advisor. More

Elk Grove Toyota Review I had less than a pleasant experience but, Chris saved the day with his professional manner & sparkling personality. He explained what the hold up was I had less than a pleasant experience but, Chris saved the day with his professional manner & sparkling personality. He explained what the hold up was & fortunately I was able to rearrange my schedule & everything worked out stellar. I arrived on time for my appointment, 10 minutes early in fact. I was told it would be an hour & a half wait. Well that time came & as it turns out the wrong oil was put in my car. That had to be drained. I ended up spending just over two hours there. For an oil change, air filter & 2 bulbs to be changed. I was told my vehicle was ready & it wasn’t. This time it was due to a design of my vehicle & bulb placement. It was just one of those days. Nothing anyone could do so I waited & rolled with it. Chris was so helpful & I could see he genuinely felt bad about the situation & I refuse to shoot the messenger. More

Fast service Fast service, good communication and comfortable waiting area with WiFi ,complimentary coffee, donuts and very clean restrooms ^_^. I recommend to use Fast service, good communication and comfortable waiting area with WiFi ,complimentary coffee, donuts and very clean restrooms ^_^. I recommend to use Elk Grove Toyota App to make appointment for fast service. More

Great customer service I had an appointment which got me in sooner than a drive in, plus they said it would be two hours or less and it was! I had an appointment which got me in sooner than a drive in, plus they said it would be two hours or less and it was! More