Elk Grove Toyota - Service Center

Good Experience Picked up my car it was quick effortless and on time. Service guy unfortunately I don't recall his name. But he seemed helpful it was towards the end Picked up my car it was quick effortless and on time. Service guy unfortunately I don't recall his name. But he seemed helpful it was towards the end of the day and he was not rushing me and still with a nice attitude. More

Charles Makes all the difference I continue to bring my vehicle here, just because of Charles Linck. He makes sure he understands what I want and I understand what needs to be done, I continue to bring my vehicle here, just because of Charles Linck. He makes sure he understands what I want and I understand what needs to be done, calls with updates, and provides accurate timelines. I don't even drive a Toyota, but he still has the perfect technicians take care of the car and make sure I'm safe for lengthy commutes. Thanks, Charles! I hope your boss realizes how valuable you are to their business reputation. More

The care of my car I am greatfull for ; services provided, expertice of providers, the kindness and ,professional skills, especially, the updating me ,on all future mai I am greatfull for ; services provided, expertice of providers, the kindness and ,professional skills, especially, the updating me ,on all future maintenance required. Sincerely Betty More

Toyota Care Review I have a "new" Toyota and an "older" 15-year old Toyota. I have them both regularly serviced. Service and mechanical work is always excellent. I have a "new" Toyota and an "older" 15-year old Toyota. I have them both regularly serviced. Service and mechanical work is always excellent. More

Quick and efficient Pulled up, was greeted by a beautiful young girl who took some info from the car and offered us water and refreshments. Service advisor was friendly a Pulled up, was greeted by a beautiful young girl who took some info from the car and offered us water and refreshments. Service advisor was friendly and quickly got us in and out in 35 min. More

Timely service They said the service would last 1 1/2 hours and it took exactly that amount of time! The car wash broke the license frame in the front and bent the They said the service would last 1 1/2 hours and it took exactly that amount of time! The car wash broke the license frame in the front and bent the license plate. It sounds like it regularly happens on Rav4s. It took about 15 minutes to get someone to bring a new license plate frame. More

Thank you! We did our regular maintenance check and Anthony was our service manager, advised us to have our tires changed which we did since our car is almost 10 We did our regular maintenance check and Anthony was our service manager, advised us to have our tires changed which we did since our car is almost 100K. Jose did our express checkout when we claimed our car afterwards. Brian also helped us when we had our batteries replaced. There was also a friendly gal which I forgot her name that helped me when we got our free rental. All of them were very professional and courteous! Thank you EG Toyota! Its so nice to have a friendly and reliable shop around. More

Oil change/tire rotation Great customer service. Was in and out in a timely manner . Was called as soon as it was done. Satisfied with the work. I believe Brain helped me. Great customer service. Was in and out in a timely manner . Was called as soon as it was done. Satisfied with the work. I believe Brain helped me. More

Friendly and efficient From the time I drove up to the time I drove out I was treated like a VIP customer. I arrived late in afternoon expecting to leave the car due to the From the time I drove up to the time I drove out I was treated like a VIP customer. I arrived late in afternoon expecting to leave the car due to the late hour. Instead I was invited to the lounge where I received updates and then it was ready! Amazing! They have a great thing going there. More

Great experience. Very professional service center and crew. Very efficient drop off and pickup. Received truck when promised. Alerted by text. Washing and vacuuming Very professional service center and crew. Very efficient drop off and pickup. Received truck when promised. Alerted by text. Washing and vacuuming the vehicle was a very nice touch. Thanks! More