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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,369 Reviews

1,369 Reviews of Elk Grove Toyota - Service Center

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May 16, 2018

The care of my car I am greatfull for ; services provided, expertice of providers, the kindness and ,professional skills, especially, the updating me ,on all future mai More

by BCBETTYCASTILLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Aldrete, Nicholas Kersten, Brian Demille, Jose Garcia
May 16, 2018 -

Elk Grove Toyota responded

Thank you for this great review! We're happy to hear our staff was kind, professional, and kept you updated throughout your service visit! Thank you for your business!

May 15, 2018

90K service I always choose Elk Grove Toyota for my vehicle service. The staffs with experience are conscientious, I have my vehicle done earlier than I expected More

by JOSEPHDHSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Elk Grove Toyota responded

Thank you for continuing to choose Elk Grove Toyota for your service needs! We appreciate your kind words for our staff! Looking forward to seeing you again soon!

May 15, 2018

Quick turnaround for 'walk-in' appointment My truck was completed within the est. time frame. The car wash is just okay. I recommend staff hand dry after due to bad water spots More

by CHOWYAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Wilson
May 16, 2018 -

Elk Grove Toyota responded

Thank you for the review! We appreciate your feedback regarding the car wash & apologize for any missed spots! Thank you for your business!

May 15, 2018

Toyota Care Review I have a "new" Toyota and an "older" 15-year old Toyota. I have them both regularly serviced. Service and mechanical work is always excellent. More

by SIVAD2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
May 15, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We appreciate your continued business for both of your Toyota vehicles! Thank you!

May 15, 2018

Quick and efficient Pulled up, was greeted by a beautiful young girl who took some info from the car and offered us water and refreshments. Service advisor was friendly a More

by AARONEDWARDWILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
May 15, 2018 -

Elk Grove Toyota responded

Thank you for leaving us a review! We're happy to hear you received 5-star service at your recent appointment! Thank you for your business!

May 15, 2018

Timely service They said the service would last 1 1/2 hours and it took exactly that amount of time! The car wash broke the license frame in the front and bent the More

by CAROL.HOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Shanka
May 16, 2018 -

Elk Grove Toyota responded

Thank you for your review. We appreciate hearing about your experience. We apologize for any frustration with your license plate frame & are happy to hear it was replaced. Thank you for your business!

May 15, 2018

Thank you! We did our regular maintenance check and Anthony was our service manager, advised us to have our tires changed which we did since our car is almost 10 More

by JULYHONEY10.17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Demille, Anthony Roman, Jose Garcia
May 16, 2018 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear you received 5-star service from beginning to end during your recent visit! Thank you for your business!

May 15, 2018

Oil change/tire rotation Great customer service. Was in and out in a timely manner . Was called as soon as it was done. Satisfied with the work. I believe Brain helped me. More

by BSIN66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Demille
May 16, 2018 -

Elk Grove Toyota responded

Thank you for the review! We are happy to hear you were in and out quickly! Thank you for your business!

May 15, 2018

Friendly and efficient From the time I drove up to the time I drove out I was treated like a VIP customer. I arrived late in afternoon expecting to leave the car due to the More

by NURSELOBO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Aldrete
May 16, 2018 -

Elk Grove Toyota responded

Thank you for this 5-star review! We're so glad to hear that you were treated well from the beginning to the end of your visit! We appreciate your business & kind words!

May 15, 2018

Great experience. Very professional service center and crew. Very efficient drop off and pickup. Received truck when promised. Alerted by text. Washing and vacuuming More

by Jawbreaker2720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Oehler
May 16, 2018 -

Elk Grove Toyota responded

Thank you for the review! We're happy to hear our service department was professional and provided you with 5-star service! Thank you for your business!

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