Elk Grove Toyota - Service Center

Brakes Job and Oil Consumption Recalled I took my rav4 in for a brake job and also for a recalled for engine oil consumption. The servicer, which is Charles, was extremely nice. Got thing th I took my rav4 in for a brake job and also for a recalled for engine oil consumption. The servicer, which is Charles, was extremely nice. Got thing things done as it should have. After I picked up my Rav4, brought it home, I noticed oil was leaking from underneath. Also the interior has oil smell, too. At first, I thought it might be from the oil consumption test, no biggie. Almost two weeks went by, the "maintenance" light went on. At that point, I realized the Elk Grove Toyota technician didn't close the oil cap. Oil spilled everywhere, on the engine and the underneath of the hood. And this is not the first time. First time they didn't close the hood, nearly costs me an accident on 99 South. Do Not Bring your car to this place. Their technicians are bunch of lazy morons. More

Wonderful Excellent service!!!!! Kellen Gilmore was a pleasure to work with. The wait time he promised me was perfect. I look forward to coming back to elk grov Excellent service!!!!! Kellen Gilmore was a pleasure to work with. The wait time he promised me was perfect. I look forward to coming back to elk grove Toyota to get my vehicle serviced again. More

25 year relationship with this dealership During my 25 year relationship with this dealership I have purchased four vehicles and continue to have the vehicles maintained by the dealer's servic During my 25 year relationship with this dealership I have purchased four vehicles and continue to have the vehicles maintained by the dealer's service department. I literally receive VIP treatment when I visit this dealership. More

Great service. The service that I received was exceptional from the time I scheduled my appointment to the time that I picked up my vehicle. When making the appointm The service that I received was exceptional from the time I scheduled my appointment to the time that I picked up my vehicle. When making the appointment via telephone, I was told what lanes to pull into when I arrive at the dealership. The email reminder was unexpected but it was what I needed to put the appointment on my calendar. I was greeted promptly upon my arrival at the dealership service department, service order written up and I was asked if I needed transportation back home. The shuttle arrived promptly at the time that I was told it would be back & I was the first person dropped off. Finally, I received a $12.00 discount as a VIP which was also unexpected. In fact, I was not aware that I had "VIP" status. Again, great service & a job well done. More

Terrific Service I have been a loyal EG Toyota customer since they opened. I purchased a RAV4 in 2002, and just traded it in after 350,000 miles to buy another one. I I have been a loyal EG Toyota customer since they opened. I purchased a RAV4 in 2002, and just traded it in after 350,000 miles to buy another one. I got a great deal. I had regularly serviced my 2002 RAV4 at the dealership and will continue to do so with my new RAV4. Their service dept. is fast, friendly and efficient. You couldn't ask for a better experience. More

Service The customer service department at Elk Grove Toyota is excellent. All the staff members are curtious and seem genuinely interested in helping the cust The customer service department at Elk Grove Toyota is excellent. All the staff members are curtious and seem genuinely interested in helping the customer by listening to them and making sure their concerns or addressed in a timely matter, which I really appreciated. Keep up the good work. More

Great service Just moved to the area and they were patient with me and very courteous. They were able to accommodate early morning service requests. Easy to find. Just moved to the area and they were patient with me and very courteous. They were able to accommodate early morning service requests. Easy to find. More

Thank you for taking care of us We have enjoyed our relationship with Elk Grove Toyota ever since we purchased our sienna van last summer. The staff is courteous and respectful and We have enjoyed our relationship with Elk Grove Toyota ever since we purchased our sienna van last summer. The staff is courteous and respectful and we just had a very nice experience I would highly recommend purchasing a vehicle from them. More

My Toyota Elk Grove Toyota has been my service and what little repairs needed for many years! They have done an excellent every time! Thank you Elk Grove toyota Elk Grove Toyota has been my service and what little repairs needed for many years! They have done an excellent every time! Thank you Elk Grove toyota More

Fast & Friendly I brought my car in because the window switch quit working. It turned out that something had been disconnected during a prior service. It was repair I brought my car in because the window switch quit working. It turned out that something had been disconnected during a prior service. It was repaired quickly and at no charge. Charles and the other service person, whose name I did not get, were both very professional and friendly. I have never had a bad experience bringing my care here for service. More