Elk Grove Toyota - Service Center

Primal was accommodating, respectful friendly, concerned or caring, and VERY helpful with a smile. Thank you. or caring, and VERY helpful with a smile. Thank you. More

Brought my car in for a routine oil change and check-up. Service was great and Gustavo made the process smoother. Will be coming back! Service was great and Gustavo made the process smoother. Will be coming back! More

They are good at checking you in not so good at checking you out. Purchased a part that was supposed to be installed. From the service advisor, to the parts department to the cashier nobody checked checking you out. Purchased a part that was supposed to be installed. From the service advisor, to the parts department to the cashier nobody checked to see if the part had been installed. Lack of communication. I stopped at the store and noticed it had not been installed, had to drive back to service department. They did resolve the issue But could have saved me the inconvenience if they would’ve Checked that everything charged on invoice was complete! More

Had a wonderful experience. Everything went perfectly with the maintenance service Will definitely be back Everything went perfectly with the maintenance service Will definitely be back More

I called into the parts department to find what would be a difficult part to identify for my truck. Trevor Blattler was the one who was helping me out. Exceptional customer service would be an understatemen a difficult part to identify for my truck. Trevor Blattler was the one who was helping me out. Exceptional customer service would be an understatement -- this man went absolutely above and beyond! He was extremely patient was doing everything he could to ensure I got what I needed. I cannot thank him enough for his efforts! More

The person who helped me was very knowledgeable and communicated well. Using Lyft to take me home and pick me up was time saver and much appreciated. communicated well. Using Lyft to take me home and pick me up was time saver and much appreciated. More

I had a great service provider who went far beyond what his job duties were. He provided great service and did everything I came in for at a very speedy turnaround time. I recommend Elk Grove Toyota's se his job duties were. He provided great service and did everything I came in for at a very speedy turnaround time. I recommend Elk Grove Toyota's service department to all my friends/family. More

My service appointment was efficient-the wait was not too long. The staff was polite. long. The staff was polite. More

Tim was very professional. Great experience. Amazing customer service. Fast and convenient. 10 out of 10. Great experience. Amazing customer service. Fast and convenient. 10 out of 10. More