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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,368 Reviews

1,368 Reviews of Elk Grove Toyota - Service Center

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April 17, 2018

Didnt wait too long at all I had work done on my car 4/16/2018. I had scheduled an appt. Got there in the morning. Was greeted right away. The tech explained to me what was goin More

by DENAHOOD27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Kinnear
Apr 17, 2018 -

Elk Grove Toyota responded

Hello, Thank you for the kind review. It is always great to hear that we were able to make a customer's experience truly exceptional! I have shared your review with our Express Manager and our Parts Manager. We thank you for your business and look forward to your next visit! Sincerely, Jeannette Blair Customer Relations Manager

April 17, 2018

great experience true professioals time line true,Adrian friendly an courteious,reviewed work an advised on work that needed for next visit,waited inside spoke to part More

by DAVIDCX1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Shanka
Apr 17, 2018 -

Elk Grove Toyota responded

Thank you for this great 5-star review! We appreciate your kind words for our service department! Thank you for your business!

Apr 17, 2018 -

Elk Grove Toyota responded

Thank you for your business and for the kind review. I am happy to hear that Adrian was friendly and courteious. We look forward to welcoming back soon. Sincerely, Jeannette Blair Customer Relations Manager

April 17, 2018

Service Great service very quick and very helpful. Alvin is kind and helpful. Do not change anything a Elk Grove Toyota. Keep going and build on what you have More

by BDPMOORE61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2018 -

Elk Grove Toyota responded

Thank you for your business and for the kind review. I was delighted to hear that you would not change anything. We truly appreciate your feedback. Your satisfaction is important to us. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 17, 2018

Flat repair review My experience with service was quicker than expected and no problems or complications with visit at all. Would highly recommend to anyone with a Toyot More

by paolofavorito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2018 -

Elk Grove Toyota responded

Thank you for this 5-star review! We appreciate your willingness to recommend us to others! We appreciate your business!!

Apr 18, 2018 -

Elk Grove Toyota responded

Hello, I am happy to hear you enjoyed your service with our staff here at Elk Grove Toyota. We truly appreciate your business, your review and for recommending us to your friends and family. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 17, 2018

Great and rapid service Great and rapid 10K service although their service center is under remodeling! I had an appointment in Monday morning. The only inconvenience was th More

by SUIYUNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
Apr 18, 2018 -

Elk Grove Toyota responded

Thank you for the review! We are happy to hear your service was quick! Thank you for your business!

April 17, 2018

Efficient and quick Elk Grove has not disappointed me yet. Their service team is great from drop off to pick up. Very through and efficient. They don’t waste your time a More

by daozersvu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Garcia
Apr 18, 2018 -

Elk Grove Toyota responded

Wow - thank you for this review! We're happy to hear that your experiences have been efficient! We appreciate your kind words for our service department!

April 17, 2018

Maintenance service at Toyota! From my service advisor Nick, the mechanical specialist, rental department and cashier are all amazing! Thank you for such a welcoming environment and More

by LENCHACON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Kersten
Apr 17, 2018 -

Elk Grove Toyota responded

Thank you for taking time out of your day to share your wonderful review here online. I am happy to hear you enjoyed your time with each department. We truly appreciate your business and your feedback. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 17, 2018

Awesome Andy was great. Had a very pleasant experience and the whole process was quick and efficient. Only waited one hour out of the estimated 1.5-2 hours. More

by JSAVIN95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Elk Grove Toyota responded

Thank you for reviewing us here online. I am happy to hear Andy was great and got your vehicle serviced quick and efficient. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

April 17, 2018

Done in a timely manner I called to get a service date for a pricey repair on my Sequoia that needed to be done. I was given a date 2 weeks out, At the time I had another ve More

by PCRUMBACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
Apr 18, 2018 -

Elk Grove Toyota responded

Hello Phillip, Thank you for taking the time to review our dealership here online. I am thrilled to hear that Fred was able to help you fix and switch your vehicles. Your satisfaction is important to us. We appreciate your business and your time. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

April 16, 2018

Excellent service Run of the mill routine service done on my car but the care and time my service staff took was above what I’ve been shown at other Toyota locations. W More

by Sparty123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Kinnear
Apr 16, 2018 -

Elk Grove Toyota responded

Thank you for this review and for your business! We wish you luck with your move and hope that if you're ever in the area, you'll come to see us!

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