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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,368 Reviews

1,368 Reviews of Elk Grove Toyota - Service Center

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April 23, 2018

Quick and courteous service The Elk Grove Toyota service department goes out of its way to be courteous, quick and informative. All the work they've done on my vehicle has been g More

by MDM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Apr 24, 2018 -

Elk Grove Toyota responded

Thank you for taking time out of your day to review our Service department here online. I am happy to hear our staff was courteous, quick and informative. We truly appreciate your business and your kind words. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 23, 2018

Excellent Customer Service I highly appreciate Andy Tran for his service- a well-manner, helpful, professional and cheerful . Feel at ease and comfortable when he takes care of More

by CAOLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2018 -

Elk Grove Toyota responded

Hello, I was delighted to hear that Andy was well-manner, helpful, professional and cheerful during your visit with us. I am also glad to hear that you feel at ease and comfortable when Andy takes care of your car services. Your satisfaction is important to us. We look forward to providing you more services in the near future. Sincerely, Jeannette Blair Customer Relations Manager

April 22, 2018

Didn't go as expected, but turned out great Matthew was the first to help me out and he was very kind and courteous. Took care of my check-in with no problems. Later in the evening, Victor calle More

by sillerelyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Shrum
Apr 22, 2018 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear Victor and Matthew were able to assist you with your service and provide you with updates and options! Thank you for your business!

April 22, 2018

Fast and friendly service I went in for oil change the busiest time Saturday. This place is very organized and quick. I did not need to wait that long. And I was impressed by s More

by moonyj7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2018 -

Elk Grove Toyota responded

Thank you for the review! We're happy to hear your service was quick and that our staff was friendly and thorough! Thank you for your business!

April 22, 2018

Excellent service 2018 Camry from body shop,2016 Corolla 20k & recall,2017 rav4 15k friendly people excellent service thank you for everything get it done all our cars More

by godoyviloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear you've received excellent, 5-star service at Elk Grove Toyota! We appreciate your business!

April 22, 2018

Amazing and quick service I was way over due for service . Made my way in without an appointment with a goal of getting there before 6.AM. Folks beat me BUT the crew was fast a More

by JELLYBELLYJELICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Shrum
Apr 22, 2018 -

Elk Grove Toyota responded

Thank you for the 5-star review! We're happy to hear your service was quick! WE appreciate your business!

April 22, 2018

Anthony Roman was corteuos despite me being upset customer. Anthony Roman was corteuos despite me being an upset customer. Gave all the discount available. Despite no prior appointment. Service was far with fr More

by Lamberto de Leon Jr.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roman
Apr 22, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We're happy to hear Anthony was able to assist you in a 5-star manner. We appreciate your business!

April 22, 2018

Excellent customer service This is the third time that Dwayne helped me and all those times he gave the same excellent service. He's very personable, courteous, attentive to th More

by RTG
Recommend Dealer
Yes
Employees Worked With
Dwayne Reyes
Apr 23, 2018 -

Elk Grove Toyota responded

Thank you for this 5-star review and for your kind words for Dwayne! We're happy to hear he has continually provided you with excellent service! We appreciate your business!

April 21, 2018

Very cooperative and respectful I really enjoyed the services and professional staff great humor friendly everything they have done quick nice and neat I love to recommend my friends More

by SHAFIQNAZARI12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 21, 2018 -

Elk Grove Toyota responded

Thank you for the 5-star review! We're happy to hear you'd be willing to recommend us to others! We appreciate your business!

April 21, 2018

Great customer service Serviced my car in a very timely matter. Got my car back more quickly than was first estimated. Dwayne expedited my service even though I didn't have More

by happy buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Reyes
Apr 22, 2018 -

Elk Grove Toyota responded

Thank you for this review! We are happy to hear your vehicle was ready ahead of schedule! Thank you for your business and kind words for Dwayne!

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