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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,368 Reviews

1,368 Reviews of Elk Grove Toyota - Service Center

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April 25, 2018

Excellence every time Exceptional service and partnership in maintaining my Tundra truck. I am looking forward to my new addition to the Toyota family and the support i rec More

by stuarts411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chase, Brian Rea, Daniel Kinnear
Apr 25, 2018 -

Elk Grove Toyota responded

Thank you for the 5-star review! We appreciate your kind words! We are happy to have you as part of our Elk Grove Toyota family!

April 25, 2018

Routine Service Experience I went in for a routine 25K service and Gary notified me that I would have to pay for the oil change. I was surprised to hear that it wasn't included More

by azandi19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Oehler
Apr 25, 2018 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear Gary was able to clear up and confusion and ensure that you got your free oil change! We appreciate your business!

April 25, 2018

Excellent service. I was very impressed with the service writer and the overall professionalism that was provided.. The service time was very good and I will continue More

by michael9356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Apr 26, 2018 -

Elk Grove Toyota responded

Thank you for the review! We are happy to hear your service experience was very good! We appreciate your business!

April 25, 2018

Excellent Service Service team took care of me right away, they weren't overbooked and were very helpful. The service here is always top-notch and the service team is a More

by valerie2235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Oehler, Jose Garcia
Apr 26, 2018 -

Elk Grove Toyota responded

Thank you for the 5-star review! We appreciate your kind words for our service department! Thank you for your business!

April 25, 2018

Routine Maintenance I came in for a routine oil change. The people in Express Lube found a problem and went directly to my Service Manager, Charles. Charles came and ta More

by scottbrent2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Linck, Daniel Kinnear
Apr 26, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to leave us this review! We're happy to hear our service department was able to catch the problem before it became a bigger one! WE appreciate your kind words & thank you for your business!

April 25, 2018

great service , knowledgeable service representative. Car was serviced and delivered on estimated service time. Am pleased with the discounts for tire rotation an More

by senior100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Kinnear
Apr 26, 2018 -

Elk Grove Toyota responded

Thank you for the review! We appreciate hearing about your experience & are happy that it was 5-star worthy! Thank you for your business!!

April 24, 2018

In and out. Went in for simple reason, everything was done in a simple fashion. Good experience. Forgot the guys name who helped me but he was nice and very helpf More

by RAMIREZDAMIAN89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Shrum
Apr 24, 2018 -

Elk Grove Toyota responded

I am happy to hear you had a good experience and our staff was nice and helpful. We appreciate your business and your kind review. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

April 24, 2018

Warranty work I dropped off 2008 Corolla for air bag recall. Fred did a great job explaining both recalls and did a complimentary vehicle inspection and free car wa More

by ATWALK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
Apr 24, 2018 -

Elk Grove Toyota responded

Thank you for your business and for sharing your kind review here online. I am glad to hear that Fred was helpful and provided you with a great service. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 24, 2018

Fast and quick service Fast and quick service. Professional staff. Well hospitable people. Reasonable and convenient price . You get free car wash after you get any service More

by Laiq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Apr 24, 2018 -

Elk Grove Toyota responded

Hello, Thank you for your business, your kind review and for recommending Elk Grove Toyota to your friends. I am happy to know that you received a professional, and quick service from our staff. Your satisfaction is important to us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

April 24, 2018

Excellent services I’m very happy with the services . Daniel took very good care of my car. He explained in details with excellent works. Thank you Daniel . More

by TINAJADES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Kinnear
Apr 24, 2018 -

Elk Grove Toyota responded

It is always great to hear that we were able to make a customer's experience truly exceptional! I am happy that Daniel took good care of your car and explained the details of the work. We truly appreciate your business and your time. Thank you for the kind review. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

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