1,368 Reviews of Elk Grove Toyota - Service Center
Excellence every time Exceptional service and partnership in maintaining my Tundra truck. I am looking forward to my new addition to the Toyota family and the support i rec Exceptional service and partnership in maintaining my Tundra truck. I am looking forward to my new addition to the Toyota family and the support i receive from the Elk Grove Toyota team. More
Routine Service Experience I went in for a routine 25K service and Gary notified me that I would have to pay for the oil change. I was surprised to hear that it wasn't included I went in for a routine 25K service and Gary notified me that I would have to pay for the oil change. I was surprised to hear that it wasn't included and he was too. When I picked up my car he said he did additional research and mentioned that because I have gone to multiple dealerships for servicing there was a mix up with the way it was documented. He was able to provide me the oil change free of charge as was rightfully owed to me. He went above and beyond to ensure I received the best service possible. Thanks Gary! More
Excellent service. I was very impressed with the service writer and the overall professionalism that was provided.. The service time was very good and I will continue I was very impressed with the service writer and the overall professionalism that was provided.. The service time was very good and I will continue to do business there. More
Excellent Service Service team took care of me right away, they weren't overbooked and were very helpful. The service here is always top-notch and the service team is a Service team took care of me right away, they weren't overbooked and were very helpful. The service here is always top-notch and the service team is attentive and responsive. More
Routine Maintenance I came in for a routine oil change. The people in Express Lube found a problem and went directly to my Service Manager, Charles. Charles came and ta I came in for a routine oil change. The people in Express Lube found a problem and went directly to my Service Manager, Charles. Charles came and talked to me and said he recommended I leave the car overnight to correct the problem. I did so. Turned out to be a major problem and was so very glad they caught the problem when they did as this vehicle is our main "over-the-road" vehicle. Had it fixed the next day and I was able to pick up my grandchildren on time. More
great service , knowledgeable service representative. Car was serviced and delivered on estimated service time. Am pleased with the discounts for tire rotation an , knowledgeable service representative. Car was serviced and delivered on estimated service time. Am pleased with the discounts for tire rotation and balance and the free car wash. Your service has alway been tops when you started servicing my car in 2010. More
In and out. Went in for simple reason, everything was done in a simple fashion. Good experience. Forgot the guys name who helped me but he was nice and very helpf Went in for simple reason, everything was done in a simple fashion. Good experience. Forgot the guys name who helped me but he was nice and very helpful. More
Warranty work I dropped off 2008 Corolla for air bag recall. Fred did a great job explaining both recalls and did a complimentary vehicle inspection and free car wa I dropped off 2008 Corolla for air bag recall. Fred did a great job explaining both recalls and did a complimentary vehicle inspection and free car wash. Warranty work was completed on time and as scheduled. Great service! More
Fast and quick service Fast and quick service. Professional staff. Well hospitable people. Reasonable and convenient price . You get free car wash after you get any service Fast and quick service. Professional staff. Well hospitable people. Reasonable and convenient price . You get free car wash after you get any service in Elk Grove Toyota. I recommend it to all my friends More
Excellent services I’m very happy with the services . Daniel took very good care of my car. He explained in details with excellent works. Thank you Daniel . I’m very happy with the services . Daniel took very good care of my car. He explained in details with excellent works. Thank you Daniel . More