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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,368 Reviews

1,368 Reviews of Elk Grove Toyota - Service Center

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January 23, 2024

Did not have to wait long. Everyone is courteous, friendly, and knowledgeable. Would recommend to family and friends. More

by chorods46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Addison
Jan 23, 2024 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our staff here at Elk Grove Toyota. Come back and see us anytime. Sincerely, Jeannette Blair Customer Relations Manager

January 19, 2024

Disappointed with service done. The dry leaves in the engine compartment were not cleaned. It looks like the old engine oil was not replaced with new a new one. More

by BlueEagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Elk Grove Toyota responded

Hello, I apologize for your experience. If you would like to come by we would be happy to clean the leaves out of your engine. Please contact me at 916-405-8000 and ask for Jeannette Blair. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager

January 19, 2024

My vehicle was repaired correctly in a timely manner and I wasn't price gouged like many other dealers have been doing lately. More

by qman916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to share your experience here online. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 17, 2024

Very good. I have no other words to say. Make this portion/box optional if you will. More

by April4442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sulaiman Aziz
Jan 17, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your feedback. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 16, 2024

Excellent service center. Nice and comfortable waiting area. Clean and efficient. Was in and out in about 1 hour like they estimated. More

by Jlu215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Elk Grove Toyota responded

Hi, Thank you for your feedback. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

January 10, 2024

Anthony from service did a great job and got me out at the time he promised. More

by phongtphan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Aldrete
Jan 11, 2024 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review Anthony. I am happy to hear he was able to get you in and out in the promised time frame. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 10, 2024

First, A GREAT THANK YOU TO ALVIN KUMAR, HE KEPT ME INFORMED AT EVERY MINUTE. More

by lgonzalezfreds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Addison
Jan 11, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your review on Alvin. We truly appreciate your time and your business. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 05, 2024

The people were courteous, prompt, and kept me appraised of the needs of my car. I have gone to this dealership for 10 years and will continue to go. More

by Maria.pena57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

I brought my wife Camry for oil change yesterday. I was called three times that the vehicle is ready for pick up When I trying to pick it up the vehicle was not washed. The receptionist made an eff More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Watkins
December 28, 2023

I had a huge service needing to be done for my 2013 Scion Tc. My service advisor Kane was great! He was in constant communication with me about my vehicle and keeping me updated. Car drives great now! Thank More

by Justin Xiong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sulaiman Aziz
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