Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Elk Grove Toyota
Elk Grove, CA
3,338 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 6:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 6:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,338 reviews
June 07, 2025
Patti provided excellent customer service. She kept me updated with the current service and helped me in scheduling my next service. Thank you Patti. She kept me updated with the current service and helped me in scheduling my next service. Thank you Patti. More
by Noriel
Employees Worked With
June 02, 2025
I can’t say enough about this experience, everyone was professional, courteous, and respectful. Daniel from sales and Duong in finance were very patient with us and answered all of our questions. I would professional, courteous, and respectful. Daniel from sales and Duong in finance were very patient with us and answered all of our questions. I would also like to give a special thanks to Jordan Kuykendall, without him this wouldn’t be possible. I would highly recommend the dealership to anybody. More
by rplace
June 01, 2025
Excellent customer service: thorough explanation from technician, Lift ride home provided to customer while car being setviced technician, Lift ride home provided to customer while car being setviced More
by K I M
Employees Worked With
May 28, 2025
Waited almost 5 hours for an oil change when the advisor say 2 to 3 hour say 2 to 3 hour More
by Michael
Employees Worked With
May 27, 2025
Very accommodating, knowledgeable and good helpful staff. Excellent sales managers, with special mention specifically to John Thorpe and Patrick. Excellent sales managers, with special mention specifically to John Thorpe and Patrick. More
by pinaychicka637
Employees Worked With
May 27, 2025
Nice people Good to deal with I would use the again for a new car deal for a new car deal More
by Glennflowers
Employees Worked With
May 26, 2025
The work was not finished on time as promised. Work was not as efficient as it should be. In paper, they mentioned that car was washed but not in reality. Work was not as efficient as it should be. In paper, they mentioned that car was washed but not in reality. More
by Ryan
Employees Worked With
Matt Ayson
May 26, 2025
Website recommend to go to the main Toyota shop instead of express. I waited for 50 minutes in the queue at Toyota only to be told to go to express service instead. I told them they should change your webs of express. I waited for 50 minutes in the queue at Toyota only to be told to go to express service instead. I told them they should change your website or whoever is the web developer admin but they didn't seem to care and it's our problem. many people were told to turned back to go across the street. This is poorly wasted my time. Plus wait another 15 minutes or so at the other express place. Truly terrible customer service even I told them in person and no one will do anything about it. More
by Wc
Employees Worked With
May 22, 2025
Elk Grove Toyota provides exceptional services. They are second to none in the region. I can always entrust all of my vehicle’s needs with Elk Grove Toyota. They are second to none in the region. I can always entrust all of my vehicle’s needs with Elk Grove Toyota. More
by apham
May 19, 2025
The customer service at Elk Grove Toyota was exceptional. The entire team from online sales, in-person sales to finance work together to guarantee the best outcome. Transparent and communicative. Would certa The entire team from online sales, in-person sales to finance work together to guarantee the best outcome. Transparent and communicative. Would certainly recommend this to family and friends. Want to recognize few individuals in particular for their exceptional service and positive attitude; Regina Nickels Jomar Basconcillo Jay Chhim Tajh Elliot Daniel Napoles More
by dhanush_fernando
Employees Worked With
Other Employees :
Daniel Napoles
