Elk Grove Subaru

Our intention was to check out the Outbacks without having any pressure to actually buy a vehicle unless we felt we could get a great deal. Carl was happy to explain the overall Subaru experience and w having any pressure to actually buy a vehicle unless we felt we could get a great deal. Carl was happy to explain the overall Subaru experience and was happy to let us test drive the vehicles that we wanted. Overall, we never felt pressure and in the end, they were willing to work with us to find a good deal for both sides. More

I keep hearing that Elk Grove Subaru is Number 1 in Customer Satisfaction, and now I know why. The whole experience was exceptional. Emad was a wonderful. Instead of looking at cars with a salesman, Customer Satisfaction, and now I know why. The whole experience was exceptional. Emad was a wonderful. Instead of looking at cars with a salesman, I felt like I was shopping for a car with my big brother. He truly had my best interest at heart, with zero pressure. When it came time to sign some paperwork, Mike Lagandaon had me out of there in a jiffy. He's a very fun guy who valued my time. Way to go Elk Grove Subaru!!! I will never go anywhere else. Rachel of Sacramento More

Our experience at the Elk Grove Lasher Dealership was very good and we were treated professionally and fairly. Carl, although new, was very helpful and if he didn't know the answer to a question, he was very good and we were treated professionally and fairly. Carl, although new, was very helpful and if he didn't know the answer to a question, he was diligent and getting the answer. I forget the name of the other representative who worked with Carl to help finalize the deal (manager of some kind, former military) was also very good to us. Mike, the finance rep, was also very professional and efficient. Overall experience was very positive. More

We drove 2 hours from the Bay Area to buy a Subaru from Elk Grove Subaru! This is the third Subaru we have owned. Their customer service and proffesionalism is wonderful. Great or Greatest dealership an Elk Grove Subaru! This is the third Subaru we have owned. Their customer service and proffesionalism is wonderful. Great or Greatest dealership and prices! More

I have rated Elk Grove Subaru all 5s because the customer service and my overall experience there was outstanding. All the employess were helpful and curtious. I didn't feel any presure to rush on my decis service and my overall experience there was outstanding. All the employess were helpful and curtious. I didn't feel any presure to rush on my decision and the employees were very patient in helping me find the right car and warranty plan. Out of all the dealerships I have been to Elk Grove Subaru has been the best experience. More

It was not my intention to choose to drive 45 minutes away from my home to buy a new car, but this experience has changed my mind. I needed to have the usual safety, price, service consistency, and gas m away from my home to buy a new car, but this experience has changed my mind. I needed to have the usual safety, price, service consistency, and gas mileage however, I also needed to have an ease of entering and exiting the vehicle itself. Upon trying out the showroom Outback and Forester models, I found my questions had been answered without speaking a word. You don't always get to choose how well you bend when you reach certain ages. David Melo anticipated any impediments and made our stay seamless and enjoyable. I appreciate this care to detail and would recommend Elk Grove Subaru to anyone no matter how many candels mark their birthday cake, because I know their needs will be met and surpassed. More

Gabe and Zach went above and beyond putting a deal together for me. My credit was not good and we were working with a small down payment amount. I visited the dealership a few months back and Gabe kep together for me. My credit was not good and we were working with a small down payment amount. I visited the dealership a few months back and Gabe kept in touch with me and let me know when there were sales and/or discounts on the vehicles. Being in sales myself, I could tell that he was a firm believer in the product he was selling and that meant a lot to me as well. More

I contacted several dealers in the Sacramento area looking for a specific car model and options. Sales people from two other dealers tried to talk me into a different car because that is what they had looking for a specific car model and options. Sales people from two other dealers tried to talk me into a different car because that is what they had on the lot. Zach Hall was respectful of MY preferences, researched available options, found the car that I was looking for (in Oakland), and arranged to have the car transported to the Elk Grove Subaru lot. The sales process was easy, not stressful, and I felt like the sales rep was working for (or at least with) me and not just trying to make another sale. In addition, the dealership responded almost immediately to my online inquiry, and both the sales and finance staff were prompt and professional. More

Zach gave us a great price for a new Subaru Outback. All my expectations were met. He was there when we arrived and saw us through to the end. There were no unpleasent surprises. my expectations were met. He was there when we arrived and saw us through to the end. There were no unpleasent surprises. More

When my daughter and I got to the parking lot, we were looking at a vehicle that was priced at $13,915. We were approached by Rod, which he said the vehicle was reduced to $11,500 and we could get it out looking at a vehicle that was priced at $13,915. We were approached by Rod, which he said the vehicle was reduced to $11,500 and we could get it out the door for that price. Rod even wrote it on one of your papers..we agree to it, then he came back with a printout and show us the monthly amount and the term of so many months; which I thought it was high, but I know that there are taxes, fees, and etc. When it was time to sign the papers, I noticed that the "Cash Price of Motor Vehicle" was listed at a price of $13,915..not what we agree on. Omar took the form to another person working there and came back with a price of $13,100, this was not what I was expecting. I told Omar that we would come back tomorrow, since it was late and I was tired from work, and had not eaten dinner yet. I did agree to purchase it, since my daughter was already set in driving it home. The next day I called Rod and ask if he could do anything for me...since he lied to us, but I was told he could not. The following day I call and spoke to Omar, and was told the same thing. I'm very disappointed at Elk Grove Subaru. We will NEVER go there again to purchase any future vehicles. We will also forewarn all of our family and friends, when purchasing a new or used vehicle. More