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Elk Grove Hyundai - Service Center

Sacramento, CA

4.7
152 Reviews

152 Reviews of Elk Grove Hyundai - Service Center

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September 11, 2022

Very good service start to finish! Special shout out to Reggie who has helped me on a number of occasions! Professional and great people skills! More

by virg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie, Dominic in service dept.
Sep 13, 2022 -

Elk Grove Hyundai responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Reggie and the Elk Grove Hyundai team. Drive safely, and we hope to see you back again down the road!

September 10, 2022

This place is amazing! ! The people there are so nice and answered ask my questions. More

by hotrodnmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JJ Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Elk Grove Hyundai responded

Thanks for supporting Elk Grove Hyundai with a glowing review! We're delighted our team welcomed you with friendly and accommodating assistance. Have a wonderful day!

September 09, 2022

Good cutomer service but the repair fee exceeding the market value. The labor price for all should cost reasonable price but found not fair. More

by leutamrat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 09, 2022 -

leutamrat responded

Good customer ervice but the cost of the parts and labor is very expensive.

Sep 13, 2022 -

Elk Grove Hyundai responded

We strive to keep our prices fair and competitive within the current market and I apologize if you felt frustrated by the cost of your recent visit. I would be more than happy to step in and answer any questions you may have so please give me a call when time allows. Thank you, Jerry Eastman - Service Manager - (916) 427-1234 X1015

September 09, 2022

Really liked the helpful and friendly staff. Took my Santa Fe in for service and they got me an Uber to and from an appointment I had to go to. More

by Butterflies4evr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff
Sep 09, 2022 -

Elk Grove Hyundai responded

We love hearing such fantastic feedback! Thanks for the wonderful review and we look forward to seeing you and your Hyundai Santa Fe again next time. Take care!

September 09, 2022

Awesome experience every time I go there. Love the courtesy and the people. Will be happy to always return there. More

by james.cordaway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
Sep 12, 2022 -

Elk Grove Hyundai responded

James, your review is music to our ears! It's our pleasure to welcome you back to Elk Grove Hyundai with friendly service and we're so grateful for your loyalty. Until next time!

September 07, 2022

The service I got was excellent ! And professional .Thank you very much . Washing my car was a nice touch too . More

by ew23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic De Rosa
Sep 07, 2022 -

Elk Grove Hyundai responded

Thank you for the stellar review! We're glad you enjoyed your service and your wash too. See you next time here at Elk Grove Hyundai!

September 06, 2022

My service man was very knowledgeable and he was on top of my service. He was extremely helpful and explained everything 👏 so I understood what still needed to be completed as soon as the part became avai More

by Lornathowl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Lornathowl responded

Job well done

Sep 07, 2022 -

Elk Grove Hyundai responded

Thank you for the great review, Lorna! We are so glad to hear that you had a successful service experience working with the Elk Grove Hyundai team. Drive safely, and we hope to see you back again down the road!

September 03, 2022

The customer service was prompt and professional. Service what's done with care, attention to details was excellent More

by Bambiward.bw
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic DeRosa
Sep 06, 2022 -

Elk Grove Hyundai responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Elk Grove Hyundai team. Drive safely, and we hope to see you back!

September 02, 2022

Service advisor Chris Logan was excellent and very kind and thoughtful and helpful getting my rolling walker out of trunk and back in trunk after service. Another service advisor whose name I missed was ex More

by Baalamb42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
Sep 06, 2022 -

Elk Grove Hyundai responded

We are delighted that Chris and the team were so helpful and attentive during your visit! Thank you for choosing Elk Grove Hyundai for your service needs, we hope to have another opportunity to work with you in the future. Drive safely!

September 01, 2022

Came for an oil change. Service advisor is very helpful with services and communicative with items discovered during inspection. More

by EG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic De Rosa
Sep 01, 2022 -

Elk Grove Hyundai responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Elk Grove Hyundai. We're always here to help!

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